Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Resolved! 4K PVR Ethernet connection

We had an electrician come and asked him that we wanted our TVs wall mounted and didn’t want to see the wires. He finished the electrical and so we hired someone else to mount the TV and that guy told us there was only power but no Ethernet cable plu...

Anita1 by Just Moved In
  • 1 replies
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4k tv problems

so my parents just a 4K TV. i plugged the new TV in and our 4K Wireless digital box just wont hold up(keeps dropping signal and freeze framing).switch it back to 1080p picture mode and it works fine. tried hard wire from the router ; no good.reset th...

nick3333 by Just Moved In
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My recordings on pvr are"skipping"How do I fix

Jweir by Just Moved In
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Resolved! Slimlime 2 TV Remote

I just got my telus tv installed today but after it was done installing, a few buttons stopped working such as the menu, options, changing channels using the up and down arrows, and apps. Is there any way to fix this problem?

Allisonn by Neighbour
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Crave TV - HBO Menu Selection “Where’s the VEEP?”

Users born before 1990 will get this.Folks, I have tried and tried but I cannot find Veep in the listing as mentioned above. Instead I have to use the search function. Is there something wrong with the Crave channel?Thank you in advance.Max

maxam by Neighbour
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Optic TV Ambiance Channel Christmas

Hi everyone...last year the Ambiance optic channel had a christmas tree with a toy train and music playing. Anyone know if that is coming back this year and when? As much as I enjoy the fire place channel...I'm missing the tree with music!

Kerry2 by Just Moved In
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Optik TV App

This isn't so much a question as much as it is a very frustrated complain.Your Optik TV App is CRAP!Again tonight all I wanted to do was to record a show this Sunday called W5 on CBC. So I navigated to the show on the app on my iPhone and clicked on ...

Optik TV interfering with motion activated lamp

Hello, I got Optik TV with internet about a month ago, and I think the fiber optic cable is emitting some sort of interference, making my motion activated lamp going on and off randomly during the night! The cable that goes into the house is right be...

akfd by Organizer
  • 6 replies
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Optik On The Go Future Plans

Hi, Just wondering what the plans are for Optik on the Go app in the near and medium term? A couple key issues I'd like addressed soon: I recently used Shaw Free Range app on the iPad and it's so much more responsive than the Telus offering - will th...