Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! TV PLan

How can I downgrade my plan?

Wade67 by Just Moved In
  • 2162 Views
  • 3 replies
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Resolved! Is Subtitle option not available for VOD?

I just moved to Optik TV. I was watching a VOD that I ordered. But I don't see any option to have subtitle 'ON'. Does anyone know if there is any way?

AKumar by Organizer
  • 2997 Views
  • 1 replies
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Resolved! MLB Extra Innings

This year I switched from Shaw to TELUS, after being with Shaw for about 15 years. One of the main reasons I did it, was because TELUS offered MLB Extra Innings. I thought it would work the same at TELUS, as it does with DirecTV. At DirecTV you are g...

mboggles by Just Moved In
  • 6242 Views
  • 10 replies
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Do the 4k wireless boxes have composite video & 5.1 netflix?

So I have this old Sharp TV that only has coaxial and composite inputs and a 5.1 surround system for better sound. The problem is that the old optic TV boxes don't do Netflix in surround sound. Does the new 4k boxes have composite video output and ha...

RyDawg by Coach
  • 5405 Views
  • 6 replies
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Optik - no sound

Cisco PVR box has been intermittently dropping sound, but a channel change or reboot would always fix it. The audio is now AWOL for good, it seems. My set up is Optik to XBox to receiver, all via HDMI. Tried optical, tried swapping HDMI cables - same...

GazzBC by Just Moved In
  • 5920 Views
  • 2 replies
  • 0 kudos

Optik has deleted saved messages

I record several shows, ones that I've enjoyed previous years, and some of the newer ones. Last weekend 5 of the series I enjoy have disappeared from my digital box. I hadn't watched any of them as I was watching the new series. Some of the series ar...

Siglynn by Just Moved In
  • 1291 Views
  • 2 replies
  • 0 kudos

tv rip off

i was told by telus sign up for a 2 year contract and i will get a free TV, they said call customer servicewhich i did. i was told in 2-6 weeks i would have my TV.when it came time to get my TV, i was told i would not be getting it. i did not qualify...