Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hello,I noticed that my PVR Netflix app simply doesn't show 4K UHD content. As in the label remains as "HD". I have the Netflix Premium account that provides 4k content.When I use my XBox's Netflix, I am able to get to the UHD content. So something i...
We have a RCA Roku TV and have connected the Telus digital box to it (HDMI) with no problems but we cannot get the volume to increase beyond a bare minimum. The volume on all the streaming apps is full on so we know it is a connection or compatibilit...
I have the global tv app on my iphone and my computer but when I try to register with telus for this it asks me for acct info, I have Telus satellite tv. And my username and password does authenticate. How do I do this
Why doesn't the exit button on the optik remote exit out of Netflix?! This drives me crazy. Is there another way to exit Netflix without going to menu in Netflix?
All the other episodes in this season stream correctly. Please help, thanks.
Recently I requested the addition to my Optik TV Channels the Canadian station identical to Disney + (the United States name of channel) as I specifically wished to view a three night Documentary series produced by Disney & directed by Peter Jackson ...
Greetings, Where can I find a list of recent channel changes? Thanks,Shane.
As of December 9, 2021, the NFB (National Film Board of Canada) app will no longer be available through Optik TV as NFB has decided to turn down the capability on the TELUS TV platform. This was a free app included in your Optik TV subscription so th...
I was just offered to switch to Telus from Shaw after being with Shaw over 20 years. I received the agreement but am about to cancel because I was not promised the comfort to get the package of TV channels that I currently have. I am blindly acceptin...
Anyone else just sick and tired of Telus constantly adding Promo and OnDemand channels? Every time there is a reset, I end up having to manually customizing my guide because Telus keeps adding more and more Promotional channels. Every time it takes m...
