Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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New (Shaw) migrant question...

Hi all,I will be new to Telus after decided to migrate from Shaw. I signed up for the Internet and Optik TV with 6 theme packs. The installation will happen next week but I want to prepare myself first and have some questions:1/ Can I set up my choic...

KentT by Just Moved In
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Optik TV premium plan with Netflix

I just recently switched my Optik TV plan to one with premium. I have a current Netflix account. I logged into my homepage to try to link the account but I’m not sure if it is going through. Does anyone know how to confirm that the Netflix account is...

Brian5 by Just Moved In
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4-44-220 Sorry, playback is only available ... Optik TV App

I'm new to Telus (just switched from Shaw) and trying to use the Optik TV App on my Iphone (6s ios 12.4.1). When I try to watch a show while connected to the Telus 5G wifi IN MY HOME I get the error:Sorry, playback is only available when connected to...

Dxx by Friendly Neighbour
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Disney+ streaming service coming in November

My Family is interested in subscribing to Disney+ when it launches on November 12th. Does anyone know if Optik will add an app for Disney+ just like they have for Netflix? I tried asking support but all they told me is I can control my channels under...

Optik TV remote settings listing

Has anyone seen an area accessible via the Optik TV remote or even in MyTelus on the net, that provides a history of Videos rented or an idea of any videos available to me that have already been paid for bu Rewards points. I swear, I saw such a thing...

wolf927 by Friendly Neighbour
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Would love if TELUS would add this network to their Optik TV lineup.. Just staying at a resort in Radium BC with SHAW Cable & it’s included!! Great for us Babyboomers - Columbo, Perry Mason, Green Acres!! Watched this station thru the US!! Luv’d it!!...

Corinne by Just Moved In
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Chromecast Router setup

Has anyone had any success with this setup to help me avoid a call to telus tech support? Thanks. Chromecast Router setup - per Google (https://support.google.com/chromecast/thread/355932?hl=en), the following settings are recommended (see below). On...

GfunkDub by Just Moved In
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‘The C word’ series

I can’t find the series ‘the c word’. I watched the pilot yesterday, I can’t find the series today.

Cabheart by Just Moved In
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Freezing TV and PVR

My box keeps freezing the live TV and when I watch a recording it stops every couple minutes saying recording not available.

Tjmaye by Just Moved In
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  • 0 kudos