Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Almostb24 hours and ordered channels are not showing up

I subscribed to some channels almost 24 hours ago, through my remote, and accepted the additional $6/mo. These channels are still not showing up. Yet, on my account, the charges have been added. I’ve tried restarting the box, and nothing happens. If ...

Dragonfly by Just Moved In
  • 2 replies
  • 0 kudos

Cable off?

Our cable has been off since yesterday at 1:40 pmAny news as to why??Thank you

Cedargal by Just Moved In
  • 1 replies
  • 0 kudos

Netflix with Optic not DD?

If i use my OPPO bd player its audio is Dolby Digital+ but with the Optik Netflix selection it's just 2 channel audio. Was really hoping to eliminate a component but maybe not happening

Resolved! Will 4K PVR display 1080p

I now have Internet 50 but but don't have a 4K tv or PVR. If I were to get a 4K PVR would a 4K broadcast be displayed in 1080pon my 1080p televisions. Basically looking to see if the PVR would give some programming in 1080p vs the standard 720p. Than...

Netflix static/popping audio problems

When I use Netflix through Optik STBs, the sound that comes through my receiver/speakers has random popping and static noises. Netflix audio is excellent when I use my Apple TV but when I use Netflix via the TELUS App I get random popping and static ...

Optik tv on demand

Hi, quick question. I have Optik tv in and I am thinking about subscribing to the FX channel HD. If I do subscribe to the channel, will it’s programs be available on demand? If so, just this year, or previous years too? Thanks

Skius by Just Moved In
  • 1 replies
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Resolved! Wireless TV box take up WIFI bandwidth?

Does anyone know if using wireless tv boxes eat up the bandwith on either the 2.4 or 5.8ghz bands? I'm assuming the 3200 modem only has 2 wifi bands and the tv boxes share this bandwidth. thanks

RobbyD by Organizer
  • 1 replies
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Tv not syncing with sound

Watching TV and all is fine, all of sudden goes out of sync until wireless is reset or TV is turned off and on again will do again at a time of own choosing

wrp by Organizer
  • 6 replies
  • 0 kudos