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Wireless optik TV box freezing on projector screen output

CaitlynVollman
Just Moved In
We have a projector screen & 20ft HDMI cord connecting from projector to wireless optik tv box, channels freeze when trying to watch. You can hear what’s playing but the picture is frozen.

Ideas on what’s going on?
2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Have you tried a different cable?

NFtoBC
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xray
Guardian

20 ft is on the long side for HDMI and this is where having a quality (not necessarily the same as expensive) cable is required. If at all possible move either the Optik box or projector so that you can test with a shorter cable (6 ft or less) to determine if cable length is the problem before spending money on a new 20 ft cable.

 

Is your Optik box connected by WiFi or Ethernet? If it's WiFi the issue might be a slow/weak connection.