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Manage My Optik Account

Skipperr
Organizer

Went onto Optik TV page and clicked on Manage My Account and it comes up blank so I cannot observe my Optik Account and/or make changes to my Theme paks. So does anyone know if Telus is having a blank moment in their Web Design Department ?  Also Chat is not available !

3 REPLIES 3

xray
Guardian
It's working for me on Chrome. It took a while to load however.

Zman2k2
Ambassador
I phoned about this a few days ago. Was told they’re updating the “backend” to improve customer quality. Should be up before the end of the month.

shepherd70
Just Moved In

I having been trying to solve the same problem since my install in mid-December.  I have talked to 4-5 service reps/tech support folks and escalated the issue but still no solution.  There's been a dissapointing lack of follow-up on Telus's part.