Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 53385 Views
  • 182 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 41340 Views
  • 43 replies
  • 7 kudos

Resolved! Apple TV and PikTV - Login Failed

Hi all!I ordered an Apple TV from Telus as part of my PikTV package. I have downloaded the app and everything but I cannot login to the PikTV app itself. It keeps saying login failed even though the username and password are right. Everything else on...

Resolved! PIK TV Concurrent Streams NOT automatically logging out on Apple TVs

I am using PIK TV on up to 4 Apple TV boxes in my home. We are never ever utilizing more than 2 streams at a time and 90% of the time we are using only 1 stream. HOWEVER, the PROBLEM is that the PIK TV APP does not seem to realize I have closed the P...

MOCA Vs Moving Box

Hi, I have a wireless box that has a really poor signal in my house and today it finally drove me to the point of doing something after having to restart it 10 times for my son. I have had this setup for years and today is the first one this poor (re...

gresh12 by Neighbour
  • 2017 Views
  • 1 replies
  • 0 kudos

I want to have Telus move my fiber optic line.

I want to move the fibre line from the back of my house to a service entrance mast on my rear lane garage.How do I get this done? The pure fibre team have been zero help thus far.

Bmct by Neighbour
  • 2462 Views
  • 1 replies
  • 0 kudos

Resolved! for chromebooks , what is a good browser to use for piktv ,

i cant get piktv to run , keep getting app not supported on browser etc , any help will do (im not the most tech savvy so asking me what im using and blah blah wont help me much , just looking for a browser on chromebook that will run piktv)

Watching a recorded show and...

a few times when watching a recorded show, the recording ends before the show is finished. Is it a matter of having to set ALL recorded shows to end 15-30 minutes to ensure to get the full program?

Vicgal by Organizer
  • 1568 Views
  • 1 replies
  • 0 kudos

NHL Centre Ice

Why is Telus and perhaps Shaw the only TV carriers not offering the NHL Centre Ice (Out-of-Market) French Package that only shows the Ottawa Senators and Montreal Canadiens out of market games. Priced at $60 per season during the season. Bell and Rog...

MarcQ by Neighbour
  • 2517 Views
  • 1 replies
  • 0 kudos

Don’t go for the free TV offer

Don’t go for the free TV offer from Telus, we got one 4 years ago and it’s always had problems with the Wi-Fi and now it’s not working at all. Pretty pathetic that they can’t even test the TVs with their own Wi-Fi routers to ensure they work properly...

RyDawg by Advisor
  • 1784 Views
  • 1 replies
  • 0 kudos

TLN TV Channel

Can we ever expect Telus to add TLN back to it's TV channel offerings? Why is Telus one of the only providers in Canada to not offer this channel?

DJA682 by Neighbour
  • 1796 Views
  • 0 replies
  • 0 kudos
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