Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 7 kudos

Resolved! When will we finally get optik? does Telus even care?

Why does Telus refuse to value it's small town clients? I live in Killam, AB and we have fibre optic lines running through our town from back when Alberta Government did it's infrastructure upgrades. All Telus needs to do is tap onto it and feed the ...

philziegs by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Wired STB on different subnet than pvr, cannot access pvr recordings

Hoping anyone can help...I have telus 250 fibre plan. My stb was on wireless but decided to hook it up to ethernet to make it a bit more snappy (ie, netflix, menus etc). I had no problems with having it wireless before but now on ethernet the stb pla...

ravisdavis by Friendly Neighbour
  • 6 replies
  • 0 kudos

Resolved! Optik TV install - How many physical outlets will be installed for free

Good day, Very recently I had Optik tv/phone/internet installed, in my condo unit. Every room has a telephone jack, with cat5 wire, along with a separate coax jack. All wires lead back to the utility area in my condo, where Telus installed their mode...

Resolved! Please add TVO to available channels in Alberta

I'm a transplanted Ontarian, and I NEEDS my TVO. I know I'm not the only person who would regularly tune in. TVO provides high quality public programming, great British dramas, educational children's shows, and it is commercial-free. It would be a gr...

CJN by Just Moved In
  • 1 replies
  • 1 kudos

Resolved! Wireless 4k Box and Netgear Orbi

I have a 4k wireless optik tv box on the far end of the house which is constantly cutting out and freezing due to the distance away from the Actiontec T3200 modem. I am wondering if using or creating a wireless mesh network with google wifi, netgear ...

jbolt249 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Optik New Channels

In the past year, we have seen the Optik Channel count go down, while our fees have increased. It has been some time since TELUS announced any major changes to it programming. New channels use to arrive on a regular basis but are now a rarity. Severa...

worldtel by Organizer
  • 3 replies
  • 0 kudos

Resolved! Optic tv guide

2 years has passed and the optic guide listings for 983 beIN sports HD are still not accurate with different listings showing under the search option while the guide shows to be announced and this causes the PVR not to record the MotoGP shows setup a...

viewer by Friendly Neighbour
  • 2 replies
  • 0 kudos

Resolved! Sattelite tv channels

Hey guys,there is a new show coming out on Thursday n Friday nights,called Truck night in America ,I have seen it advertised but can't find the listing in the guide anywhere,what channel is it on??

Friendliest neighbours