Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
My slimline 2 remote works to control volume and turn tv on/off but nothing else. I've gone through the steps to program with my LG TV and I assumed it worked, since initially I couldn't even do those two actions... now I can control volume and power...
Everytime I attempt to update and change my theme packs the app tells me there's a problem on there end and to try again at a later date. The web site just sits in limbo forever when I try. This has been happening since I got optik tv. I don't want t...
We have 2 x Apple TV's and are constantly getting the stupid "Max connections Exceeded" error. After multiple reboots/restarts of the AppleTV even pulling out the power cable, it will eventually clear. really dumb especially when trying to catch the ...
Hello,Is is possible to get BC1 (Telus channel 845) as one of my Pik +5 options?Thanks.Glen
Ok, I have shows that just disappear from my recordings. No it’s not a storage issue, it’s a vanishing act, I’m not deleting by accident. Has this happened to anyone else.
The third episode from Avenue 5 appears to be missing from On Demand.
I have been using Optik TV for almost 10 years , recently got the fibre connection and it works pretty good. My friend has recently started a new contract with Telus for internet and Pik TV. Connection is VDSL in his area but fibre might be available...
Having a few issues with my TV that I’m hoping you can help with. When I turn on my TV, everything will be fine for a minute then my box will shut off and reinitialize. Takes about 5 minutes before it’s on again. Seems to happen if the TV has been of...
whenever we tune to Komo (ABC) channel 131, the channel works for about 30 seconds then goes to "Signal Lost" screen. other channels work what the heck is up with that particular channel.
Episode 3 of Season 3 of Succession seems to disappeared from Crave on demand.
