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jdanham
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On Demand HBO series shows up in Web Browser search not STB?
When I search my TELUS STB for "The Newsroom" all it finds some old Canadian show with the same name from the 1990s, not the 2012 series with Jeff Daniels. It is clearly accessible as a TV show under our contract via web browser, so why can't be found by the TELUS PVR?1.1KViews0likes0CommentsRe: Change #rings for BOTH Default and SmartRing number
Hi T-Speed, Yes I got into that programming earlier and it's actually where this all started. I am 99% sure that prior to PureFibre and having to convert to the fibre-based landline, when doing this same programming it changed both primary and the SmartRing number. I was actually on the phone with Support earlier and they were not able to get anyone in the back office to investigate so I now have an open ticket and hope that they can do something. Cheers Dan2.9KViews0likes0CommentsChange #rings for BOTH Default and SmartRing number
I probably have to call support for this, but since we got PureFiber we were advised that we had to get off the copper land line and port over to fiber. What they didn't say is that all saved voice mails would be lost and I actually had to call them to get the second line enabled. The only remaining issue is how do I manage the number of rings for both lines? I am able to do this with our primary number but the second number just keeps ringing and ringing and ringing - I think 8 or 9 times. Thanks!3KViews0likes2CommentsRe: PureFibre + OptikTV - integration issue with existing mesh wireless system
Thanks for this! I ended up putting Orbi in AP mode, but I think performance is not as good. I even disabled the Actiontec radio to eliminate channel interference, but it seems like file copying to my NAS is a lot slower now. Anyway I'm going to try your configuration and let you know. With the way I have this set up now, I am also experiencing a significant increase in time to copy files on the wireless LAN, mostly to a Synology NAS. My DHCP reservations were done to replicate the Telus configuration on their equipment, but I also found (later) that by resetting the DVR + STBs things started working again.4.6KViews0likes0CommentsRe: PureFibre + OptikTV - integration issue with existing mesh wireless system
Yes I already enabled that after connecting my Netgear router to LAN Port 1 on the Actiontec T3200. And like I said everything is working except audio on OptikTV, and the fact that there is one device that is not registering on the new setup suggests to me there is some `connection' between the two. In the end, if I can't get any more insight into this we'll probably just go back to Shaw who will probably have some incentive to keep our business. Thanks for your input though. Regards and be safe! Dan4.8KViews0likes2CommentsPureFibre + OptikTV - integration issue with existing mesh wireless system
Recently got PureFibre + OptikTV installed, but because I have a significant investment in my mesh (Netgear Orbi) wireless network, my intent is to integrate the two. After the tech left I spent a couple of days reviewing all the settings on the T3200 router admin page and I did the following: My Shaw setup had the Orbi router as DHCP server and Shaw wireless and DHCP turned disabled. This config worked perfectly for 2 years. Since my Orbi network is using 10.0.0.x addressing, and Telus is using 192.168.1.x, I needed to modify both devices to make everything work. I set aside a block of IP addresses (10.0.0.100-253) for Telus and the rest for the wireless LAN. I also noted 3 DHCP reservations in Telus's configuration which I know are for the OTN and wireless PVR. When I modified the Telus T3200 configuration I removed the existing ones and added 10.0.0.x addresses along with the exact MAC addresses that were in the previous config. Telus modem has Port 1 bridge mode enabled. Orbi WAN port is plugged into Telus LAN Port 1. After these changes all devices were powered off and, in order, the OTN, T3200, Orbi, and DVR/STB powered back on. Connectivity on the Orbi network worked and I was able to print and see other objects on the LAN. OptikTVs were working EXCEPT audio! Checking the T3200 console everything looked fine except one of the DHCP reservation devices (the OTN) did not come up. I spent yesterday doing various changes to but to no avail. The TV audio setups did not have any other changes made except the network. The AppleTVs that are attached also have audio, so I believe that if I can find out how to get the OTN to be visible things should all be OK. Hoping that there are some folks out there more familiar with the advanced settings since the Telus support won't provide this sort of information for customer owned equipment and `fixing' this type of issue. They will always reset things back the original supported configuration and I totally understand that. Sooooo, does anyone have any insight/suggestions for this issue? Thanks in advance 🙂4.9KViews0likes4Comments