I can not watch Optik TV on the Google Chrome and Microsoft Edge browser. I am using Windows 10 and I am using Telus Purefiber service. When I login into Optik TV service on Google Chrome and Microsoft Edge, I can only hear the TV channel audio but I don't see any video. Can someone please show me how to fix this problem?
Also when I press the Alt Tab key combination, I can see the tv video inside the small window but there is no video in the normal browser window.
Thank you very much for your help.
I tried turning off Webroot antimalware and also turned off the firewall but there is no video displayed in the Chrome browser and Microsoft Edge. I can only hear the audio but there is no video.
Thank you for your help.
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