Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Why is the quality of sports channels so bad. Channel 937 (NBA Tv Canada) is so bad. The bitrate or bandwidth is horrendous. Other HD sports channels are not great. 4k looks fine. Watching on an OLED you really notice it.....
For whatever reason Sportsnet 4k (channel 920) has had an issue where the audio and video is out of sync. The other Sportsnet channels seem to be fine. I've unplugged everything and nothing has changed. I have a soundbar and switched to tv speakers b...
We have Sportsnet and TSN in our optik TV. When we're away from home is there anyway we can sign into Sportsbet online so we can watch the Canucks games? Would customer service be able to give us a login ID and PW?(I'm guessing not..?)
I’m supposed to have 3 on demand credits but can’t find them. It says push the on demand button & go to the deals & coupons section but I can’t find it. When I try to pick a show my credit doesn’t show as an option.Any ideas?
What happen to what is new this week under the TV on demand as not showing any more?
Unplugging and plugging it back in doesn’t fix it. Cable tv is fine . Telus is the problem. Nothing fixed it
Anyone else having problems accessing Prime on channel 424?Mine just locks up at the loading screen.Luckily our TV has it on the remote.
Not sure what is going on here, but (some) recent, both scheduled and actual recordings have bizarre titles rather than just S1:E4. Doesn't appear to be channel specific. E.g.:
I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...
