Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Optik TV & Internet at vacation home

I’ve just bought a vacation home in a neighbourhood that has Optik available. I was wondering if I can enable Optik service at that location at a discount if I already have Optik at home?

JayA by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Slimline Remote 2 & Samsung 4K Smart TV

I just got a new Samsung 4K Smart TV for the den and am only using the internal TV Speakers ( no A/V receiver). I would like to use the Telus Remote. All the buttons seem to work OTHER THAN THE VOLUME & MUTE BUTTONS. Any ideas?

Stainless by Friendly Neighbour
  • 6 replies
  • 0 kudos

can a wi-fi tv box be connected with ethernet cable

I have 2 optik tv boxes, the first is hard-wired to the modem/routerit never, ever has problems with tv receptionthe other tv box is connected to the modem via wi-fiand keeps dropping the multicast signal and "initializing"over and over, sometimes ev...

WiFi unable to operate second Optik pvr

The pvr closest to the Telus modem functions with WiFi or by an ethernet connection but the second pvr has never had more than one bar and the tv does not work. Can I connect a router near the first television/pvr to allow the wifi from it to operate...

Melpad by Just Moved In
  • 1 replies
  • 0 kudos

What's up with missing adsm eposides?

How come it only has some eposides of shows of Rick and Morty and Harley quinn? I'm assuming other series are missing eposides as well? What's the point of paying extra for these things if you only get half the stuff out there?

Sasq40 by Just Moved In
  • 3 replies
  • 0 kudos

Signing on to my Telus account

I can not access my Telus account through any websites, apps, or on any of my devices. I started by trying to sign on to tsn.ca/live by choosing service provider. Every other company led me to a working link to input my username and password, but whe...

New optik pvr won't display recordings

Our new Optik pvr box (2 weeks old) will not display recorded shows. Indicates it is not connected to the internet, yet all connections appear solid. The Optik is connected directly to the Telus modem by a brand new Cat 8 ethernet cable as we are not...

Melpad by Just Moved In
  • 1 replies
  • 0 kudos

Surround sound amp issues

I had my Telus cable box connected to my Denon amp for several years. This fall, I started loosing my audio. I would turn my system on and no audio. To correct this I restarted the cable bad and audio would return. But on my next viewing session I wo...

Howzer99 by Just Moved In
  • 2 replies
  • 0 kudos

Stingray Canadiana?

Not sure if anyone from Telus reads these or not (sure hope so!) but I'm wondering who/how to ask that the Stingray channel "Canadiana" be brought into the lineup. It's an awesome showcase for Canadian-only music. Really missing it since our move to ...

Grindel by Just Moved In
  • 8 replies
  • 0 kudos

guide listing name messes up series recording (PBS Masterpiece, NFL)...

Hi. I've got issues with some series recordings... not sure of a work around, probably setting a manual recording, though that has some issues too. I want to record the PBS series Masterpiece that airs on Sunday evenings (at 9pm on KCTS from Seattle,...

emcee2 by Coach
  • 1 replies
  • 0 kudos