Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I noticed that the cable for the TV is coax, but it goes into the ECB6200 to be converted to an ethernet connection to the CIS330 box. Is it possible to connect the CIS330 to the ECB6200 using the TV/STB Out coax connection, and using the ethernet po...
When will the series finale of the TWD be available on demand ? I see the last 5 episodes but the finale that aired on the 20th
When I schedule a program to record on the new TelusTv+ app, it doesn't record it. I set up the recording and then go back in to verify that it's scheduled. However when I go to watch the program later, it hasn't been recorded. This has happened seve...
Are there plans to upgrade the telustvplus.com service? It's a huge downgrade from the watchoptik.com service, which wasn't very good in the first place. It's slow, forces users to login each time, scolling is terrible, changing timeslots is terrible...
Got a Samsung sound bar hooked to a Samsung tv but can’t get the volume to work on the telus remote. Any suggestions
On Demand is missing the latest epsiode of Good Doctor Episode 6. Its been 2 days. @Amyj
@AmyjPlease note the season finale for The Resort has not been added to Optik on demand. Details below:Show name: The ResortSeason 1Episode 8September 1, 2022Showcase
I have had the internet 25 account for about 18 months on Telus fibre to my house (internet 16 on Telus VDSL before that). Until now I was getting about 28 Mbit/sec download rate and 28 to 56 Mbit upload rate. My account is supposed to be good for 25...
When will season 6 episode 6 of station 19 be on demand?Also, greys anatomy season 19, episode 6 ? I just switched to telus and lost all my recorded shows. Does it usually have a delay on getting shows from a few days ago on demand?
Received email to update Telus Optic TV app to Telus TV+, now I cannot watch anything from On Demand or from my pvr. Whereas last night I could on the previous version of this app. I'm so upset as I'm in the US for 2 months and enjoy being able to ke...
