Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
The new solution to an unresolved problem.I received an email that a post was made to a thread I was following. The title of this thread was all that was available.I suspect the Sept 2023 questionRe: Optik Evolution: Questions About Recording Playbac...
I’m currently in my trial period. This far, Telus has been a massive downgrade from Shaw regarding TV. 1. no Zoetrope? Where pictures play in the background to let you know where you are. When you fast forward you are just guessing. 2. Closed Caption...
hi there, i looked at my telus account today for the first time, and it says i have optik tv included in my plan and that i pay for it, but i have never known about this, nor have i ever received a optik tv box from telus, this really confuses me.
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...
When we "favourite" an on-demand series or program -click on the heart icon.Where do we find our "favourites"? What is the purpose of tagging an ON DEMAND series/show as a favourite? For example, I "favourited" House of the Dragon which is an HBO on ...
Why am I not able to record channel 813 the TIME station?
I've been trying to change my tv plan for days. have logged onto all forms of the app (IOS, Android and Windows) and all I get is this. "Looks like something went wrong. Please Try Again" After goggling this it seems its a common error but i cant fin...
Hi,Am struggling to get basic TV service for my Mom who is in a long term care home that only provides Telus. The struggle centers around the ridiculous rate she must pay to get TV as they insist it has to run the internet as well. There is a basic T...
Older Optik receivers allow viewer to see where your at when fast forwarding or reversing but the new one I have does not.
I signed up for Telus Mobility, and was offered 24 months of free Disney+ subscription. Appently it is only the Disney+ Standard tier ($11.99/month), not Disney+Premium (14.99/month). I would like the Premium suscription, and I am willing to pay the ...
