Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Before the F1 summer break I noticed the preceeding 3 races automatically recorded the following programs:o F1 Pre-Qualifing commentaryo F1 Qualifyingo F1 Pre-Race commentaryo F1 Post-Race commentary What is missing for the 3 races? The actual race! ...
Hello, I subscribed to Optik TV about 2 weeks ago, I took the Essentials, no frills. Now, I would like to customize my channel selection (I get 5 picks), but I can't seem to do it online. When I select my Optik TV service from MyTelus, I simply get a...
We are long time customers of Telus and recently moved from an apartment to a duplex in June. We never had issues until we moved. The weekend after we moved, our internet and tv stopped working completely. The technicians came back, confirmed it's wa...
I am shocked that Telus had me on hold for over 3 hours / 3 agents then hung up on my call.This is just to find out the status of a delivery OMG OMG OMGI cant beleive the incredibly [poor service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...
Hi there, On Crave, the show ‘Couples Therapy’ season two, is actually showing season 3 episodes. Season Two episodes are missing. Season 3 episodes play when you click on Season Two (and also on Season three). Season Two episodes are missing. Please...
Anybody else feel the same? this is probably the least user friendly app I have used for this. How is it so difficult to select a show? how is it so difficult to select a time slot? oh what's that the olympics are on right now? well if you are in the...
so i just signed up for telus internet and tv services i got the free tv my appointment for setup isent untill sept 3 as i dont move till the 1st my question is when do they send the tv and the tv box ? i realized after i confirmed everything i dont ...
So the power is lost a number of times and it is like pulling hens teeth to restart the tuner.AC power back on for hours along with internet, "no signal" blue scree. push button on front, nothing happens.unplug power, 5, 10, 30, 60 seconds, replug an...
why do I have to keep choosing my Favourites after turning off the TV , when I turn on the TV the guide is back to My Subscribed channels
