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Incomplete recordings TSN with PVR

Just Moved In

For the past week, when recording the Brier on TSN the PVR will show that it has recorded the show but when I playback there is only 15 to 45 minutes recorded of a 3 hour recording duration.  This has happened several times.  Other programs recorded by the PVR on other channels are as expected but TSN recordings are incomplete.


Just Moved In
I have the same issue on Sportsnet recording hockey games. I never know when it’s going to fudge a recording and I just don’t get to watch. Telus sent me a new, updated box and it happens again.

TELUS Team Member
TELUS Team Member

Are you using an Optik 4K PVR or do you subscribe to Cloud recordings with the new TELUS TV Digital Box?