Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
When I log into TelusTV, "My Subscribed Channels" guide is very different from my Optik TV guide. Lots of channels that show up on MyTelus don't even appear on my Optik guide. I've attached pictures for reference.
I find it very frustrating that the new ctc channels logos stay on all the time distracting and sometimes blocking viewer details... what makes it worse is that they disappear for commercials take the logos off the shows i will be switching my theme ...
Anyone having issues with recordings or the restart feature. I either get a black screen or video does not move or play, some channels i hear the audio but the screen picture remains frozen, kind of like a sync issue. Sometimes i get a playback 001 e...
I have questions:1. Is there a way to disable apps on Telus Optik?2. Is there a way to set the box to automatically come onto the guide or last channel without going through the menus or hitting a ton of buttons? This is for a new box not legacy.The ...
I bought a new Samsung S95D OLED (2024) tv and a Bose sound bar. The TV and the Optik Slimline 2 remote worked together perfectly until I trying programming the sound bar to also work with the Optik remote. After not being successful in getting the r...
Using MS Edge on Windows 11.When watching live TV, I can simply click anywhere on the TV image and the playback will toggle between play and pause. However, when watching a recording, I need to click directly on the play icon to toggle; clicking on t...
I have had TV issues for well over a month. It glitches and pixelates constantly. I have called several times only with the same response, “let’s try a reboot”. After talking with someone from I’m not sure where, I think he decided that we should cha...
I have three STBs. One that is a PVR and is working. Two that do not have hard drives and are not working. The non-working ones say "quit client" upon boot. Selecting this reboots the STB. The non-working STBs typically use wifi but for testing purpo...
There are numerous changes coming to cable tv in a week and I was wondering what Telus is doing. Several rebrands and relaunches. No news from Telus.
HI there. Just wondering if anyone else is subscribe to this Channel.. Entice TV? My question is.. There are four menu at the main screen 1) Subscription 2) New This Week 3)Quickies and 4) All. I am thiking you have to pay for VOD on 2,3, and 4 but d...
