Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Employee
  • 43 replies
  • 5 kudos

0ptik tv

Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.

Resolved! NHL Hub Channel Not Working Correctly

The NHL Hub channel ( channel 910 in Vancouver ) has not been working correctly since the NHL returned from the All-Star break. For example - right now all 3 of the games on the schedule tonight just show " Pre-Game " even though 2 of the games have ...

Will my Telus TV+ app work in Europe?

We're going to Italy and Greece in April/May. During hockey playoffs. My husband is a big Canucks fan and they're doing amazing this year. I'm hoping to be able to use the Telus TV+ app to watch some games while we're there. Will this work?

Jen19 by Friendly Neighbour
  • 9 replies
  • 0 kudos

Deleting a recording I just watched

There has to be an easier way to delete a recording I just watched. I know I can go back into recordings and delete it but why can't it just be deleted without having to do a bunch of extras steps. Am I missing something?

Jen19 by Friendly Neighbour
  • 5 replies
  • 0 kudos

First time Telus user

So I just switched from Shaw yesterday and have a few initial observations. Tell me if I’m wrong here:1) tried to set up an automatic recording for the oilers games and it looks like there’s no way to record games for one team only? Do I have to reco...

Wrong TV ident logos on Online TV program guide

Channels 143, KSTW and channel 285, WGN no longer are CW affiliates. Please remove the CW logos from the Online TV guide and replace with their current logos. Confusing when looking for CW programming on those two channels. They are now independent c...

EJ44 by Organizer
  • 1 replies
  • 0 kudos

ABC Spark

What happened to the channel 327?  ABC Spark

Kab66 by Just Moved In
  • 2 replies
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Requested an additional Android TV Box 9 time now

We were promised 7 boxes on signing by sales, and again by several of loyalty. The 7th box has never arrived. I have now called in 9 times with wait times often in excess of 3 hours each time as there have been several transfers often. It is very irr...

MariK by Just Moved In
  • 1 replies
  • 0 kudos

Optik TV not recording

Hi, Anyone else have issues where programs record just fine then for some reason dont record anymore? There is plenty of space on my PVR and i can see the program is set to record but it just doesnt happen. I have reset my modem and unplugged all of ...

ROB10 by Neighbour
  • 4 replies
  • 0 kudos