Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
If I come across a show in the guide that is of interest but already 1/2 over I can press the start over button.I can also watch again from the beginning up to 24 hours (or more) after it is aired. Then on demand for some. Why then is it not possible...
Below are the instructions on the Telus 'how to' site.Problem is the Options button on the remote does nothing. It does not bring up any options to select Off or Don't Display. It's like the Option button on the remote is not active. Please help as m...
I am trying to watch Tracker season 2 episode 4 but there are two episodes 3 available and episode 1 has disappeared
Connected new LG Smart TV to my Telus Android box. Set up went fine. Telus remote turns on tv and box. TV opens with LG dashboard and Telus remote will not control anything on this dashboard. I have to use LG remote to open Telus TV+ screen. Telus re...
There was a new episode of Tracker for on demand, but when you go in, episode 1 is gone, there is episode 2, then episode 3 and another episode 3, but no 4. Also the season finale of Naked and Afraid, the challenge one was cut off at the end so could...
I am trying to restart and watch a couple of MSNBC shows. However, I keep getting an error message asking me to try again later. The channel is working fine live, and I can restart other shows from different channels. Anyone have any insight into thi...
When will Telus introduce an app on Firestick?
My stingray music channel disappeared recently. I had uploaded the app to my phone, used my Telus account to sign in and today I notice I am no longer subscribed and need to pay for the app on my phone. What happened here? I have a music video statio...
I have a new TelusTV-21T box . I want to use an universal remote but the codes for Telus do not work, and this is for 2 different universal remotes (with the code provided to use by each), and by trying the auto program feature on both where it tries...
In 2023, I was, very briefly, a Telus Optik TV and internet subscriber. The many, many issues with the Optik set-top boxes forced me to switch to Shaw, who gave me a great deal on a 1.5 Gbps internet plan and TV package. I see that now Telus offers 3...
