Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 12997 Views
  • 102 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 22779 Views
  • 43 replies
  • 6 kudos

On demand credits

I’m supposed to have 3 on demand credits but can’t find them. It says push the on demand button & go to the deals & coupons section but I can’t find it. When I try to pick a show my credit doesn’t show as an option.Any ideas?

Footiegrl by Just Moved In
  • 371 Views
  • 4 replies
  • 0 kudos

TV On Demand

What happen to what is new this week under the TV on demand as not showing any more?

Help1234 by Neighbour
  • 693 Views
  • 8 replies
  • 0 kudos

Amazon Prime locking up

Anyone else having problems accessing Prime on channel 424?Mine just locks up at the loading screen.Luckily our TV has it on the remote.

Resolved! I am begging you, please fix the On Demand pause feature

I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...

Optik tv using vpn in Canada

In February Telus blocked access to Optik tv outside of Canada using a vpn now home in Edmonton Telus has blocked access to Optik tv using a vpn with the server in Toronto telus what is your problem blocking access within Canada to Optik tv using a v...

Garygary by Organizer
  • 350 Views
  • 2 replies
  • 0 kudos

Apple TV+ on new Optik boxes

Does Apple TV+ and Disney+ work on the new android OptikTV boxes? I just upgraded my channel packages only to find that neither of these channels (apps) works on my current OptikTV 4K box. Well bleep bleep I added these channels to my lineup precisel...

JJR by Coach
  • 526 Views
  • 4 replies
  • 0 kudos

Resolved! Long Story Short...

How do I change my Optik TV channels or package [overall] when it isn't showing as a service on MyTelus?? (App or webpage). New Service

JBentley by Neighbour
  • 336 Views
  • 1 replies
  • 0 kudos
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