Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I just installed a Samsung smart Tv and when I turn the TV on using the Telus Optik remote all the apps show up at the bottom of the screen can I change that so as they don't show up when I first turn on the TV, My wife has an LG smart tv and they do...
1. Is there a way to delete a recording immediately after watching it? The only way I know of now is to bring up the recordings manager, navigate to the one I just watched, and delete it from there. This is clunky.2. Is there a way to remove items fr...
I recently signed up for Amazon Prime through adding it to my Optik TV selections. In looking through the available programs, I noticed that Amazon Prime offered programs from BBC Earth and Smithsonian Channel, but it said an additional subscription ...
I have a Samsung TV and a Samsung Soundbar that have worked well together for years. Recently, however, I started receiving an ARC incompatibility message when turning on the TV, and the soundbar no longer produces audio. The issue temporarily resolv...
I have signed up for Stream plus, been billed the initial charge, contacted tech support and still do not have the service. Is this typical Telus Service? So Frustrating.
I keep getting this email: "Action required: Activate your TELUS Films & Series subscription." However my account IS already activated.
Hello there, I subscribed to Stream+ today and was trying to activate Disney+. I accidently activated it on an older account and would like to disconnect Stream+ from this old account and activate on a different account. Is it possible to switch Disn...
I had TCM on one of the packages I have. It’s gone but there’s a replacement RCM. What happened? And what the heck is RCM? Tried to watch RCM and it seems to be programmed by?
Rogers has the old programming. Should I switch back?
Please remove those new annoying 'bumpers' /announcements between songs on Stingray Music -- some are just images, others are full announcements!
