Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I’ve noticed that there are no current episodes of BB after E14 are not online yet. This seems to happen sort of frequently and I’m seeing that there are other messages about other shows to the same effect. But someone please explain what the problem...
Both of these shows have not update the latest episodes. Missing episode 8 for The Challenge and episodes 12 and 13 for Big Brother
Thought I’d ordered. Had a lengthy conversation with agent. Shows as change on my bill but I never received the device. Need to know if 4K box will work even if I don’t have a 4K TV. Hugely annoyed that Netflix isn’t supported without this device, as...
Final episode of the season should be airing on Sept 10...It appears looking at the TV listings that Telus have put the final episode of S3:E8 in place of what should be S4:E10...Incredibly annoying when you spent the last 9 weeks watching only to mi...
We have two optik boxes on Pure Fibre gig speed. One of them is stuck in a boot cycle and the other will work for a while, then the image and sound freezes and it reboots. This happens multiple times per day and I have no idea why.Any thoughts, or do...
Hi @Optik-Kate so my original posting is now locked - why?Original Series Recording disappeared. Unable to set a new Series Recording for: CH313 "Bobby's Triple Threat", next airing CH313, Sept 08, 6pm S2:E2. Able to set as an individual recording. I...
Our PVR is wired to the 3200 in the basement.We have the Wifi extenders upstairs and I'm able to connect to them in my shop out front with my cameras. When I tried wifi Optik STB in the shop (about 100ft from the house) it could not connect. This STB...
On September 1st KSTW became an independent station dropping it's affiliation with the CW Network. More information can be found here: https://deadline.com/2023/05/cbs-stations-eight-drop-cw-go-independent-this-fall-1235357388/ Fortunately Telus carr...
Missing episodes on demand for Jersey Shore: Family Vacation Season 6, Episodes 21 and 22.Aired on MTV 561 aired Aug 24 and Aug 31.@dru@A-B@Fabylous
My system is now just over 2 years old and I cannot record any new shows. I also cannot delete any of the old recordings. Only 7% of the disk is currently used. I have reset all equipment (PVR, boxes and router) several times. Next step will be to ca...
