Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
What is Optik tv??!!
I recently upgraded all my boxes to the new Telus TV+ boxes and am having a really weird issue with the volume through my Yamaha 4K amp. The connections have not changed from the old boxes and I get sound it’s just really low to start with when I tur...
This happens frequently - an episode missing from on demand and it seems to be blocked from the live tv replay as well.
In the instructions posted for programming the Optik remote for control of audio receivers on your site , there is a link to manual programming instructions.But the link is broken and results in error 500.Can the instructions be reposted.https://docs...
One of my PVR's shows not connected, and will not let me access my recorded shows. Two of my friends in same area having same problem. Sounds like a TELUS TV problem?
just signed up for Optik TV. I am on fiberoptiks, so I assume it is not called optik, but TV+ When I signed up I was told I was getting a PVR, but what showed up after a week (because they couln't get my adress right ( they sent me a bill for the las...
Was told six days ago I would be receiving a replacement PVR and I would get a tracking email. All I got was an email on how to return the old broken PVR. Why is is it taking so long compared to being a prime customer on Amazon and products can be de...
The Blue Jays home games are supposed to be outputting 5.1 audio, i have a 5.1 system and yet the audio to me is not 5.1 but rather stereo...and i know that it's supposed to be 5.1 because ive literally spoken to the guy who mixes audio for Sportsnet...
This is pathetic. I need to watch this on the go. Why did this change happen?
