Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi,After installing the app and attempting to login, I've been getting an error that states, "Your account login has failed, please visit TV support so we can assist you with your issue." And the app won't let me log into my Android phone app or Chro...
Anyone else this setup ? Any tips to get the best set up? I will have a tv with a few 2.1 inputs. Just wanted some thoughts; wont' be connecting any other devices.
what is difference between OptikTV 2.0 vs OptikTV 3.0? i believe they both use "essentials" which is basic-cable, but differences?
Signed up with Telus a few days ago and just got my Optik tv boxes in the mail.We already have an Apple TV, so I downloaded the Telus TV+ app while I waited for the Telus boxes, only to be disappointed that the TV boxes offered at best, a similar qua...
i am considering a move from Delta Cable (Eastlink) to Telus. I am concerned with picture quality and cloud pvr retention. I have read about unlimited shows for 45 days, but sales is saying that i can use favourites to redownload or stream shows beyo...
Telus internet monitors bandwidth usage. So if you go to youtube on your computer and uses 5GB then your bandwidth usage will go up by 5GB (obviously). now, but what happens to your bandwidth usage if you use optikTV for these 3 things? does it incre...
We get pixelized video on Knowledge Channel all the time but today we were getting it on most other channels. It's not constant and it happens in different locations on the screen. It's like some kind of interference. Today was windy and rainy but on...
Hi @dru. I saw your post about missing episodes.I've just been watching Agatha Raisin on Acorn and the very last episode is missing.Here's the info:- Show name: Agatha Raisin- Season: 4- Episode number: 7 - There Goes The Bride Part 2- Date of airing...
what exact spec does telus HD channel use? it should be one of the following 1. 1080p-30fps2. 1080i-30fps3. 1080p-60fps4. 1080i-60fps if the answer is depend on the tv-channel.. i will use "sportsnet HD channel" as example
It's been close to two months now and my tv never worked since day 1. Whenever I try to login I'd get "error 500-300. Generic error" msg. It's definitely not the user name/pass, I can log in on TSN using "login with service provider" feature and Telu...
