Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Audio out of sync on youtube and Netflix app?

Anyone know why my YouTube and Netflix audio is out of sync a lot of the times? It’s like hit or miss to get it to work properly. The box is connected directly to the the thru the hdmi cable supplied by Telus and I already swapped a cable. Like examp...

Conflicts with Nest Wifi router and Optik TV wireless box

Having a bit of a strange issue, hoping someone has seen this or can shed some light.I replaced my old DLink mesh system with a new Google Nest mesh system a few months ago and it has been wreaking havoc on one of my wireless Optik set top boxes.Ever...

Traxy by Just Moved In
  • 2 replies
  • 0 kudos

Prorgram Not Recording

For three nights in a row Global News at 6 starts to play back recording, then switches to Global National so we are missing the first 30 minutes of regular recording

Dmat by Just Moved In
  • 2 replies
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Optik TV Local Radio Station

I find the new Local Radio Station application to be really flakey:It stops randomly and regularly. You need to go back to the Guide to start your selected station again. This will happen several times in an hour.You can not get out of it. When you g...

LarryM by Neighbour
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Detailed Questions ab Global BC 1

Hi guys I'm just curious ab this Global news channel while watching Pelosi's trip to the REAL China (not the red one) yesterday. I didn't subscribe to this channel but I noticed that NONE of any other Canadian channel offered relatively complete live...

st0106 by Organizer
  • 0 replies
  • 0 kudos

Resolved! Graffiti on Telus boxes - requested removal for the last 4 years

There has been graffiti on the Telus boxes outside our complex for the past 4 years. We have tried contacting the Telus graffiti email (graffit@telus.net), the City of Surrey and the Crime Prevention office many times, but have never received a respo...

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Liberty by Just Moved In
  • 1 replies
  • 0 kudos

Wireless Optik TV not connecting

Hello, I recently installed a DECO mesh system, but my wireless Optik TV could not complete the wifi paring. However, it worked fine when I wired the TV box with an ethernet cable. Is it possible the wireless Optik TV only works with Telus wifi boost...

Swings by Just Moved In
  • 1 replies
  • 0 kudos