Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I finally got the ability to choose favorite channels from my subscribed channels. GREAT right.However, my wife does not know that after you turn it off and back on again you have to again and again choose favorite as it defaults to subscribed. Also ...
Why can i not start a recording half way through recording? If i manage to catch up to it it should just continue live. Am i doing something wrong or does this feature just need to be added in?
Why is the Optik TV Digital Box so terrible? Let me bullet point all of the things that every other PVR can do that this one cannot:Cannot set overruns. The old Telus box would allow you to set a recording time (5 minutes earlier, 20 minutes later) w...
I just switched from Shaw and there doesn't appear to be any fast forward function for recorded programs. If I hold the forward (right side of the wheel) it goes so fast it's useless. Also when I stopped watching in the middle of a recorded show and ...
HiWas there a glitch today? All of a sudden we had adult viewing channels on our TV and the sport group (900s) had been renamed “Adult” - I saw one channel and it was definitely not for kids!! Would like to have a reply as to what happened today - th...
HiWe were watching this using on demand and the whole season has just disappeared - please fix it thanks
So, if we lose ESPN Classic, what do we get as a substitute?
Does anyone know if there is a way to get the Telus TV+ app working on a Fire TV stick? Thanks.
3 times I have had deleted recordings "reappear" in my recordings list. Latest example below which was recorded from the Golf Channel #925. I had recorded, watched and deleted these programs. I believe at the time these were set as a Series Recording...
I recently got the new Telus digital Bluetooth box and while I'm watching sports I have noticed it was behind "live". Is there a reason for this ?Watching the hockey game and I get a text from someone who has the old telus box about a play and he is ...
