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Dcnorth
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Re: Issues with Telus TV
I sent you a private message but have not received anything yet. Honestly I’m so frustrated with this TV. Freezes, captions don’t work, on top of all the above issues. I don’t even understand how you can release a product that is so horrible. What is the dev team doing? How are there not weekly hotfixes. I’m sorry but I’m not doing this for 2 years. Going back to Shaw and cancelling my trial contract.3.3KViews1like0CommentsRe: Issues with Telus TV
I forgot 4. The search function is terrible. When I say a show I want to watch it can’t even find the show, it just shows me videos on YouTube. for example if I say “Formula One Grand Prix” it will not find that show, even though I have the channel. I just seen some videos from YouTube.3.4KViews1like1CommentIssues with Telus TV
I’m currently in my trial period. This far, Telus has been a massive downgrade from Shaw regarding TV. 1. no Zoetrope? Where pictures play in the background to let you know where you are. When you fast forward you are just guessing. 2. Closed Captioning cannot be adjusted. Even when the option exists, it doesn’t do anything. 3. Closed captioning does not capture everything said. It only shows about half of what is said. Is there a timeline for when any of this will be fixed? These are super basic expectations that I am shocked are not baseline. I would like an answer within 5 days so I can decide what to do with my trial period.3.5KViews1like7CommentsRe: Closed Captioning not working when playing back recordings
This still does not work. In addition, closed captioning does not track accurately at all. Half the words are missing. When will this be resolved? We are a month past the expected firmware update and this TV system has so many issues.8.7KViews0likes0CommentsRe: Closed Captioning not working when playing back recordings
CC still does not work. Specifically with the Bachelorette half the CC is missing. If you were to watch without sound you would miss half the show. No idea why this has happened. notice the same thing on “The First 48”. how long is a fix going to take.8.7KViews0likes2Comments