Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
HiWas there a glitch today? All of a sudden we had adult viewing channels on our TV and the sport group (900s) had been renamed “Adult” - I saw one channel and it was definitely not for kids!! Would like to have a reply as to what happened today - th...
HiWe were watching this using on demand and the whole season has just disappeared - please fix it thanks
So, if we lose ESPN Classic, what do we get as a substitute?
Does anyone know if there is a way to get the Telus TV+ app working on a Fire TV stick? Thanks.
3 times I have had deleted recordings "reappear" in my recordings list. Latest example below which was recorded from the Golf Channel #925. I had recorded, watched and deleted these programs. I believe at the time these were set as a Series Recording...
I recently got the new Telus digital Bluetooth box and while I'm watching sports I have noticed it was behind "live". Is there a reason for this ?Watching the hockey game and I get a text from someone who has the old telus box about a play and he is ...
I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on different browsers - Chrome, Firefox, Edge with the same results...
When shows are recording I get a double of the show on my recordings screen with one able to watch and the other only having an option to record but I can’t remove it. Is there a fix for this?
I just had my internet installed today, I ordered the 3GB package. Fresh modem and fresh router but when I load up a website my browser doesn't have cached it takes multiple minutes to load and often times out. I have power cycled the network a coupl...
Online it states that free preview is Oct 11-17th but it is not available on my guide - curious as to when this does become available?
