Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Unable to Watch/See TV via PVR (HDMI) on my PC

Hello all, I have a Dell All-In-One PC and I cannot see any TV at all! I have both power plugged in and HDMI connected. I was really hoping to be able to use this as the PC has it's own speakers. I'm wondering if it might have something to do with no...

Optik box activation

I have the IPV5050. I think my box is faulty because the TV system goes down very frequently, and the ethernet connection disconnects also frequently. I have to unplug and plug it back in for the ethernet connection to work again. I am thinking of pu...

Resolved! Linksys Velop AX4200 (wifi6) system with Optik TV

https://www.bestbuy.ca/en-ca/product/linksys-velop-ax4200-whole-home-mesh-wi-fi-6-system-mx12600-ca-3-pack-only-at-best-buy/15036575 Hi All, I recently upgraded to the Linksys Velop mesh network above. I connected the main Linksys router in Bridged P...

bmacc604 by Connector
  • 3 replies
  • 0 kudos

Resolved! Slimline 2 remote not 100% functional with Hisense.

I recently purchased a Hisense 55Q9G TV (2020 model). Pairing the the Slimline 2 remote was relatively quick after trying out the first few codes. ALL the buttons on the remote function as they should with the exception of the volume up/down button. ...


Does ipv6015 connect to internet wirelessly?Also, how can I install it?Thanks!

Mak142003 by Just Moved In
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2 4K Arris boxes dead in 5 months?

Hi, I've had Optik for about 10 years without issue. In July the Arris 4K PVR box started acting up & was replaced by Telus. When I would turn it on the TV would the Optik box would come on too but I would get a black screen. Sometimes the guide woul...

VanMan by Neighbour
  • 13 replies
  • 0 kudos

Resolved! Optik TV app missing channels

Has anyone experienced missing channels when viewing via their iPad or PC, with the app ?In the "view " screen, I am missing channels 900 to 2000....the sports channels. Is this a Bell media vs TELUS thing ? Day 8 ; Three attempts to contact TELUS ha...

M8D by Neighbour
  • 4 replies
  • 0 kudos

Watching Optic TV away from home

I'm trying to figure out if I can watch my Optic TV at a place where I will be housesitting for a couple of months. There is a smart TV there, don't have one myself so not sure how that all works but can I download the Optic TV app to watch on the TV...

camrose99 by Just Moved In
  • 2 replies
  • 0 kudos

Missing on demand episodes

Hi There, I am missing many of the On Demand episodes for Slice. They have not been updating and this is past the 24-48 hours upload timeline. Real Housewives of Salt Lake City S1 EP 4 is missing, Real Housewives of Orange County S15 EP8 is missing, ...