Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 30681 Views
  • 129 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 31746 Views
  • 43 replies
  • 7 kudos

Turned on TV and black screen

1st time this has occurred. all was well when turned off last night.Was there an update overnight, don't know. Solution was to unplug power, wait and plug in to reboot.

Rocky3 by Rockstar
  • 929 Views
  • 3 replies
  • 0 kudos

Missing on demand episode

Bachelor in paradise season 9 episode 9 is missing on demand, can you please follow up? It was aired on nov 30, 2023. I set my pvr to record it, it didn't record either

Resolved! Ability to record daily news program as a series recording

Currently I cannot set up the system to series record the daily news program, I need to manually go and record each program separately. This is something Telus techs said they were working on resolving, can you please provide an update?

Ann3 by Neighbour
  • 2122 Views
  • 9 replies
  • 0 kudos

Erase multiple recordings

Has there been any progress made in a offering a way to delete a whole series of recordings? Or mass deletion rather than one episode at a time. Someone asked about this many months ago and the reply was that you were working on it. Can you provide a...

Ann3 by Neighbour
  • 1148 Views
  • 2 replies
  • 0 kudos

Resolved! The Daily Show - where is it?

.: I'm trying to locate the channel that includes The Daily Show, but a search on TELUS TV returns zero results. Is The Daily Show no longer available in Canada?

Podbay by Friendly Neighbour
  • 2664 Views
  • 2 replies
  • 0 kudos

Resolved! The new solution to a problem that cannot be solved

The bell indicated a new post is made in a thread I am following, series recordings. The reply box is greyed out and has this within it. "Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the veri...

Rocky3 by Rockstar
  • 1217 Views
  • 2 replies
  • 0 kudos

Here we go again….

Now Paramount channel is being removed… what are we getting as a replacement? The last few channels that have been removed have not resulted in a suitable replacement, or a reduction of my monthly bill, so what’s going on?Signed,An unhappy customer (...

Bachelor in Paradise

Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.

Poejin by Neighbour
  • 2298 Views
  • 10 replies
  • 0 kudos