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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Technician should be fired

Had an install today promised on numerous occasions that it would be a virtual appointment.This was important to me as I have a reactive dog and Covid.I was assured virtualThe ESL technician comes to the door wants to enter house my dog is freaking o...

itsmedia by • Just Moved In
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  • 1 replies
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HDMI-CEC not supported on OPTIK digital box

I had Telus Optik recently installed. Digital Box (Model UIW8001 TLU) is hardwired and connected to TV via HDMI. The issue is that TV does not switch automatically between HDMI 1 and 2. Works great with Apple TV connected to HDMI 2 and I can see on T...

Ouboet by • Just Moved In
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  • 1 replies
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Optik tv channel

Can’t access my tv package info,anyone else have this problem?

Shipdog by • Just Moved In
  • 779 Views
  • 3 replies
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Why are Optik TV Digital PVR boxes so bad?

This is my second box. Both exhibit the same issues. Non 4K ones were fine for years. Freezes 3 times a day. No response to controller input. Hard reset (unpluging the unit) required.Cables are fine. Box resolution has been set to 1080p as I thought ...

ScottW by • Friendly Neighbour
  • 1912 Views
  • 5 replies
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Starstruck - episodes not working on demand

Hi - I’ve been trying to watch episode 5 Starstruck through on demand (crave hbo) but it doesn’t load and says unable to play video. Episode 6 seems to be the same. Wondering if this needs to be fixed or if it’s an issue on my end. Seems like other s...

Millie1 by • Just Moved In
  • 760 Views
  • 4 replies
  • 0 kudos

Optik TV On Demand

I noticed this week that "Dune" (2021) is no longer available to rent although you can view a preview or purchase it. Has anyone else noticed this? I've tried doing a search to no avail.

DMT by • Organizer
  • 663 Views
  • 2 replies
  • 0 kudos

Optik TV

When will there be availability for Optik TV on 10th Ave. New Westminster B. C.? We have Fibre optic into the house.

CFenn by • Just Moved In
  • 415 Views
  • 0 replies
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Missing Episode

Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.

Friendliest neighbours
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