Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
On my Windows 10 desktop, when using the WatchOptik browser page on Edge (the newer Chromium based Edge), I get an endless wait when trying to watch live. I loaded the developer tools page to find error messages and see that the video load is being b...
Trying to 'time shift' and I get this message while trying to use the app on my tablet. I pay for the service and can time shift while watching on my tv
For a week I have been trying to access two of the theme packages I signed up for. Customer service in Guatemala are always friendly but have not solved the problem. Chat tells me to call and when I tried the "escalation' I got a message to call a nu...
So this has been happening the last two days. Whenever I want to put on Netflix or Crave/Prime, YouTube is playing on screen as well. For example, if I’m looking at the Netflix menu, YouTube is seen as well in background with the volume. The only way...
Channel content on channel 355 Cottage Life, is two hours off and content on channel 716 TravelXP, is one hour off from their supposed times.
Has Makeful gone from Telus? I can't find anything about it.I did enjoy their frequent reruns of Whose Line Is It Anyway
Does anyone else notice certain shows....people look orange like Donald Trump X 3 ???? I noticed it on The Masters golf today, and tonight the movie Top Gun is on and they look ridiculous . I have 3 TV's and it is the same on all....so it aint the se...
Does watching shows on Amazon Prime contribute (count) to the data usage?
Is it possible to add u tube kids to the app platform, we came over from, shaw and it is one thing we miss. It is nice for kids in the household to access this app that does not stop for ads and such. Please Please consider this for all the moms out ...
Just connected a new wireless set top box to a second tv. Programmed the remote to operate tv and box. Can change channels but have no sound. Secondly,I am in Alberta but my region is set to Lower Mainland. How do I change that?
