Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Employee
  • 43 replies
  • 5 kudos

Channel numbers on website

Hi,Telus upgraded its website. The channel number used to be displayed along with the channel description blurb. Can anyone tell me how I find the channels that are offered on various theme packs? At a loss here.I'm 0 for 2, as I also tried to find i...

Janann by Advisor
  • 4 replies
  • 0 kudos

Resolved! Subtitles for Netflix (CH.422) Not Working

There was a post about this issue before and I know there are others experiencing the same problem: Channel 422 - Netflix Play anything, press down arrow, choose English [CC] subtitles, and nothing happens although they are still checked off. Toggle ...

AdamW by Neighbour
  • 3 replies
  • 0 kudos

OptikTV Stopped Working on PC

I had been using OptikTV on my computer for a long time until recently it stopped working. Once I select a channel to watch, the loading icon never goes away.I have tried the following things to no avail:1. clearing browser cache2. uninstalling and r...

falez by Helpful Neighbour
  • 6 replies
  • 0 kudos

Change to pvr search for MLB listings

About 3 weeks ago a lot of baseball games on channels 1300-1310 appeared in the MLB file after a search on pvr. These all require subscriptions. My question: Does anyone know why these listings were added to the regular MLB listings? Yes, it's minor,...

Janann by Advisor
  • 2 replies
  • 0 kudos

Court TV

When is optik tv going to carry the new Court TV channel?guaranteed to hook many viewers just like it did in the 1990’s.

Matlock by Just Moved In
  • 1 replies
  • 0 kudos

telus harmony remote software

i am wondering if anyone still has the software to program the telus harmony remotes

you2314 by Neighbour
  • 8 replies
  • 0 kudos

Optic wireless box shutting off then on randomly after router changed

We had an upgrade to the wifi router last month and have had nothing but issues with one of my boxes first studdering then randomly shutting off then on, has anyone had a a similar issue, had 3 tech visits and nothing resolved

KalB by Just Moved In
  • 1 replies
  • 0 kudos

Amazon prime video

When will telus optik get the Amazon prime video app?

Earlo by Just Moved In
  • 6 replies
  • 6 kudos