Help
BryceWilkinson
Neighbour
since February
April

User Statistics

  • 6 Posts
  • 0 Solutions
  • 0 Kudos given
  • 0 Kudos received

User Activity

Reset Arris 4K box

April
How do I go about restoring the box to the initial setup screen where I pair it with the modem? I’ve held down the top button for 10 seconds, does nothing.

Setup secondary optic box without default router

February
Hi there,I have a setup where I’m using a ubiquiti edge router and igmp-proxy forward etc without issue. One of the optic boxes fried and was sent a new one. I can’t move past the setup screen asking to sync wirelessly with default Telus router. I’m ...
Copyright © 2021 Khoros, LLC
To help us improve this website, we'd love to hear your feedback.
SupportSupport
Find a store Find a store
Contact usContact us
We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind a store User TermsService Terms Order Status
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise
We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
TELUS Logo©2021 TELUS