Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Every time I switch channels after a couple seconds optik freezes for a few seconds
The app works fine on my iPhone but the video won’t work on my iPad, any idea why the video won’t work on my iPad?thanks
Does telus throttle netflix download speed? I signed up for netflix premium 4k. I have purefibre 75 for internet. on netflix the fast.com speed test shows streaming 50mbps. when watching a movie netflix shows only 15.25mbps/2160. Is this normal?
Is there some place tucked away on this forum to submit an enhancement request - specifically with respect to Optik TV (and its interface)? Or perhaps somewhere else in the Telus support world? I think in the past some Telus employees would catch a c...
Hi,First and foremost, the PVR is functioning correctly. My issue is really a design issue and there is probably nothing to be done, but maybe a software patch could resolve the problem.There are 2 LEDs on the back of the Optik TV 4K PVR, integrated ...
Hi there. I am trying to set up a wireless TV box and I am not able to pair it with my T3200M modem/router due to a weak WiFi signal.I was wondering if it's possible to pair a wireless TV box with a Telus WiFi booster that is a few feet away from the...
We are Telus Optik TV subscribers in Delta BC. We plan on watching the Tour de France 2020 beginning August 29, 2020.Can anyone confirm that Optik Sportsnet will be carrying the 2020 Tour so that we can sign up for the Optik channel package.Thank you...
Multiple times now, I get locked out of my Crave account and cannot access it via mobile device, Apple TV, etc. However, I continue to be able to access Crave content (eg HBO) via the Optik app or PVR. When I try to log in at crave.ca, it always fail...
Hey guys,As the title states my optik tv doesn’t work well at all anymore with my R7000 router.I ditched the T3200M a while back since the wifi range was very bad on it, and saw some other threads here that suggested the Netgear R7000 as a good alter...
As I mentioned in the Internet forum I am moving to an area with out fibre. How many streams will I get on copper? Thanks.
