Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Is it possible to add u tube kids to the app platform, we came over from, shaw and it is one thing we miss. It is nice for kids in the household to access this app that does not stop for ads and such. Please Please consider this for all the moms out ...
Just connected a new wireless set top box to a second tv. Programmed the remote to operate tv and box. Can change channels but have no sound. Secondly,I am in Alberta but my region is set to Lower Mainland. How do I change that?
How do I go about restoring the box to the initial setup screen where I pair it with the modem? I’ve held down the top button for 10 seconds, does nothing.
In my home, there are 3 boxes, one main PVR and two others. When recording, it shows upcoming recordings on all 3. But once recording is complete it is only available to watch on one of them. How do I fix this?
In Optik TV On Demand, The Walking Dead season 10 is missing episode 17. The list goes from episode 16 to 18, episode 17 is nowhere to be found. Can episode 17 be added?
I can never get the website to work when wanting to make theme pack channel changes. The site just spins and spins. Is there a trick to get the website to load for making changes?
Some time ago a goofy menu started showing up each time I turn the TV on, instead of just going to the last channel I had on. Then it went away and I was real happy about that. Now it has come back. How do I get rid of this thing? I know what channel...
I can no longer login to Optik on the Go in Chrome. Im getting the following error message: Something unexpected happened.Please try again later (LP1008) Anyone have an idea why?
Why are some series not able to be recorded yet an individual show of said series can be?
I'd love to eliminate the channels that we don't get so I can easily find the channels we do get.. Is there a way to set this up? Looked through all guides, remote functions, etc and can't find how to do this. Sure hope it's possible! Thank you!
