Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Good dayswtiched from Shaw to Telus a few months back. I was having a lot of problems with my internet, but the TV and home phone worked fine. I managed to fix the internet by:- Running a CAT6 cable from the fiber optic box in my garage to my living ...
Anyone else find that the Telus website Optik TV site is very behind in the times?No volume?No highlights on what you are about to click?Audio does not sync with video more often than not I understand that Telus has an agenda to make money while spen...
The Guide has the following message for TSN 4K: Next live 4K event September 1 at 5:00pm PST.Press Info button and message is "Watch 4K MLS Soccer: Montreal Impact at Toronto FC. Other TSN programming will be broadcast between live 4K events.
Is there some place tucked away on this forum to submit an enhancement request - specifically with respect to Optik TV (and its interface)? Or perhaps somewhere else in the Telus support world? I think in the past some Telus employees would catch a c...
Been doing this since I moved to Telus 2 months ago. Talk to other Telus customers and no one has this issue. Thoughts on how to fix or should a tech be dispatched. Rebooted the modem and boxes. Nothing seems to help.
Hi,First and foremost, the PVR is functioning correctly. My issue is really a design issue and there is probably nothing to be done, but maybe a software patch could resolve the problem.There are 2 LEDs on the back of the Optik TV 4K PVR, integrated ...
I was trying to watch the NHL hockey game on channel 911 on my Optik TV app yesterday. However, I believe because it has the same program title as on channel 100 CBC, basically all the channels with the same title went straight to channel 100, when i...
I believe my Arris wireless receiver is defectiveIs there a place in the Vancouver area I can exchange for a new one?
I'm not sure if Iphone 11 pro is compatible with optik TV app. I was able to see that Iphone X is not compatible. I'm adding this question just in case you need feedback to submit to apple. Here's the TS we have done with cx > Telus optik website wor...
If you choose to get Netflix through Telus OptikTV, would you be able to sign into Netflix on an AppleTV, like you can with Crave+HBO? Has anyone succeeded with AppleTV, Roku, etc., using their Telus credentials? Thanks for any input you can give.
