Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
My fiancé and I were really excited to watch the latest season of 1000 pound best friends, but season 2 is missing the entire first part of the season. On both the Telus tv app and in the on demand section of Telus box. Episodes 1-5 (excluding episod...
I posted yesterday about seeing an ad on tv for the new services from Telus and the post was removed. Why?
Hey there, I am moving to BC soon and subletting in a building. The internet is included but it is with another provider, not Telus. Am I able to get some version of TV through Telus without Telus internet? Even if it is an older version? Preferably ...
The Telus TV+ app on Chromecast with Google TV will randomly show an error while watching live TV. The channel will be streaming fine and then suddenly show an error message saying: "Sorry an error has occurred. Please try again. ERR_PLAYER_P213". Af...
I can watch Netflix on channel 422 on my TV but that channel does not appear in the guide when I am watching TV on my browser (Google on a Mac). The only subscription I have to Netflix is with Optik.
New to Optik and Telus but seems there is something wrong with the system here. Setting my recordings I select First Runs Only,, but I end up with everything.Had similar problem with Shaw, but it was hit and miss. Telus Optik so far is 100% miss.Is t...
New to Telus and trying to setup series recordings as first run only. I change it but it doesn’t stay and reverts back to Reruns. Getting lots of extra recordings. Any idea how to fix?
I have a Telus T3200M Router/Modem and 2 of the OptikTV boxes in my house. I'm currently trying to clean up my home network by setting static IP addresses for certain devices. I wanted to just check and make sure that if I were to remove the DHCP Res...
Hi. I’m using Telus for my internet, TV and home phone now. My internet service is “TELUS Internet 150” and my Optik TV service is “Essentials”. The technicians came to my home last Thursday (Mar. 2nd, 2023) and installed the latest equipment for the...
Can't login on AppleTV but can use the TelusTV app on an iPad. For a while (a couple of months?) I could delete the app on the TV, reload it and then it would work for that time but I had to redo it every time. For the last week, this doesn't work. I...
