***Application closed on October 4th*** Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this for...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Ok. In another post I had expressed my inability to record . @kate said, I need to have a cloud subscription. Finally after talking extensively with customer loyalty rep and technical services, the problem had been resolved. The problem appeared to b...
I just switched to Telus from Shaw and got the TV Digital Box. The picture is great but the sound is only stereo. I think I am overlooking a setting.How do I fix this? Thanks
I have a old dell monitor with vga only and i wanted to use an unused telus 4k box to make a small cozy entertainment area. So i got a hdmi to vga male to male cord and plugged it in and with no output. I went through all sources on the monitor (whic...
Hi all,Just switched back to Telus after a couple years and we still had the old 4k pvr and receiver boxes back from 2020.Now when the technician installed our service last week we set up the new TV box and asked if we can use those 4k boxes as well....
As part of TELUS' required upgrade to support Netflix, I received a new TELUS TV digital box. Install and all functionality is fine. However, whenever I try to record a show through the interface or via my remote control, I get an error message sayin...
I think this Inquiry has been posed to before however I have not noticed any new answer. Is Telus near carrying out the innovation that will permit us to see PVR accounts from my PC and iPhone.
It says I must be on Telus home network to watch Starz channels. Why is that????? Seems pointlessMy network is hard wired with Ethernet from the outlet. I custom-built a new home and I have fibre in all my outlets. So why am I getting this?
Does anyone else have problems with their paired DSL service
Hello - Is there a reason why this episode is not available? I can see it on the Crave website, but it’s not yet available to watch. It was supposed to be available today (July 27th). Thank you!
I had the US Superstations theme package but I just upgraded to Crave. Rep told me I don't need the package because it's included with Crave.However that's not the case. I'm only getting the WSBK Boston, WPIX NY, WGN Chicago and Mytv NY.I'm missing P...
