Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
My Favorites is again the default guide
I presently have a couple of Telus Boxes to return to Telus. Now that Canada Post is on strike, I am unable to use the original designated method to return this equipment.Does anyone know if Telus has any alternative arrangements to accommodate retur...
If I switch to the android box can I keep my current package , you pick 8 + movies?
I'm getting this error. I'm not using a VPN. I'm at home. Under Settings-Account Information it says Region ID 82. Region name Vancouver. How do I fix this? I've tried restarting the optik box already.
Missing a lot of episodes of alone 10 on demand. Help
Bedroom Optik TV stopped working, only displays "No Signal", living room TV ok, tried changing source, re-seating HDMI cable, resetting router and modem, numerous re-power attempts, it will briefly say Telus on screen, but then goes back to "No Signa...
Up until the last 2 months i was ok with telus.now i suffer through10commercials at a time in the past few months it used to be 4-6 and my VOD credit was removed before it was expired and this is not the first time .my contract with telus did not inc...
My call display on my tv has suddenly stopped working. I made sure it’s turned on but no calls are showing up.
How does telus send out the tv boxes? I’m hoping not Canada post. I’m still on Shaw tech is coming tomorrow. So now I will be paying for both until these boxes come.
Wednesday last week, all I was good, Turned the TV off, but on Thursday when I turned the TV on for the evening news, I was greeted with a message that says CTV Edmonton HD You are not currently subscribed to this channel. Subscribe now from your TV ...
