Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
4K box working intermittently for a week; Telus tech tested every aspect and seemed to have sorted itself out UNTIL the very next time. Won’t respond to remote, manual on/off. It is connected to 15 year old Onkyo audio system-can this be the problem?...
Up until today I have been able to PVR on both these channels (before and after they disappeared and then showed back up again earlier this year).Wondering why this is happening. With shift work I PVR a lot and definitely missing this today.
Great news, everyone. The TELUS TV+ app is now available for download on Amazon Fire TV, giving you even more ways to stream your favourite shows, movies, and live TV channels. Available on your Fire TV Stick, Fire TV Cube, and other compatible Fire ...
Paradise tv show did not air as scheduled on Monday night at 5pm on channel 210 (CTV). The show Yes, Chef! played instead. I had my PVR set for 5pm so I missed out on the scheduled episode of Paradise. Why does this problem of missing and swapped out...
Poker Face was scheduled to begin at 8:10pm MST (CityTV) and my PVR was set to record. Turns out that the episode began at 8:00pm so the first 10 minutes of the show were lost. Why are these errors in scheduling and airing increasing in frequency? Th...
This is getting very frustrating! We've been having an ongoing issue with our Telus Optic 4K box. The are recordings are not being recorded, or if they are recorded, they skip and stall during playback. Every time I've looked online for an answer It ...
I've recently been getting this error while using the Telus TV+ app on Apple TV: "Fast forwarding is not permitted by the content provider." I can restart a program to the beginning after it's started but I can't seem to be able to fast forward or ma...
Hello. I Need help programing my new telus remote to my tv. It's the new Bluetooth telus remote. Trying to code it to my tv wich is a 55 inch rca. One of those walmart boxing day specials. None of the codes I've found will work. It's some kind of 3 d...
1 of my 2 telus optik TV boxes keeps crashing and saying "no signal" I've reset it un-plugged it and done everything over the moon to fix it. I've gotten it working but it will crash again after not even a day. I've moved it around my house swapped i...
I downloaded the latest TELUS TV Plus from the Amazon Appstore on my Fire TV 4K according to your instructions.https://www.telus.com/en/support/article/telus-tv-app-android-tvI was able to launch the app and login successfully. However, when I click ...
