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Forum discussion about TELUS Home Services plans and accounts.
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Resolved! Optic TV

How do I cancel my Optic TV account?

Verny by • Neighbour
  • 3111 Views
  • 2 replies
  • 0 kudos

Pay bill

How do l pay my bill on line

dezordo by • Neighbour
  • 4276 Views
  • 4 replies
  • 0 kudos

Set up service prior to moving

How can I get service set up at my home before arriving from the US as a permanent resident? I don’t yet have Canadian ID credentials to sign up.

Amazon gift card rewards are back!

Just an FYI for those who don't subscribe to the TELUS emails. I just redeemed for a $50 Amazon gift card. Smaller denominations are also available. There is a restriction of 1 gift card every 30 days so I have a reminder set to do redeem again in 30...

xray by • Hero
  • 10324 Views
  • 8 replies
  • 2 kudos

Registering for MY TELUS

How am I supposed to register for MY TELUS online, when entering my info I get timed out, over and over again. When calling the support line, dealing with the your droid - I only wanting to talk with a human, finally got connected to a line that just...

Mcdee by • Neighbour
  • 1785 Views
  • 0 replies
  • 0 kudos

Change name on account due to death

My father in law passed away. What's the best way to get the home account switched over to my mother in law's name. This is for home phone, internet, optik tv.

Sergioz by • Neighbour
  • 4554 Views
  • 0 replies
  • 0 kudos

New Location. New Service. New Customer?

I currently have a 2-year internet contract with Telus at one location. I have acquired a second property and would like to have Telus install the internet there. I am already a Telus customer, but I am hooking up a new Telus service in a new locatio...

goliath by • Neighbour
  • 2966 Views
  • 1 replies
  • 0 kudos

PureFibre

My residential rental building in the Westend of Vancouver, was scheduled to have PureFibre installed, prior to the Covid-19 Pandemic. Would anyone have any information as to when Telus will resume these installations...Keeping in mind of course, the...

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