TELUS Neighbourhood

My account number

Can't find my account number

Is there a way to look at my incoming calls that I have not been billed for yet?

I've lost a phone number and am trying to see a call I received just over a week ago.

telus home phone

I live in a condo which is approx. 5 years old. When someone presses intercom to be let in they can here me but I can hardly here them. Nobody else in building seems to be having any problems.This has been a problem since we moved in and connected to...

TV and WIFI connection

I have not had a good connection with my TV or WIFI. It Keeps cutting out and I lost connection during the hockey game over 30 minute ago. I not very happy with the service.

Paying your bill online has become a nightmare

From March 2016 start, payment portal has been changed. Despite repeated attempts the payment portal stops at step 2. When I tried to make payment of your bill from my online bank account, it refused to accept telus communications as valid address.Pl...

New packages

I am looking for what Telus is offering under the new CRTC rules. 

gift?

I have had my home service hooked up for about a week now and I'm suppose to get a laptop and a tracking number with it but I have been waiting almost a month now since they said that so I'm just a little curious

disconnected cables

Contract end Date.

Where do I find my contract end date on my bill?