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Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

Telephone hold time.

I was on hold for over an hour for technical support. Can you please initiate call back service rather than make callers wait so long.

Rainer by Just Moved In
  • 11373 Views
  • 6 replies
  • 2 kudos

Tv keeps initializing

While watching TELUS tv and Have Netflix on the tv keeps initializing last night 8 times in one show

Pandie by Just Moved In
  • 4344 Views
  • 2 replies
  • 0 kudos

Pricing

My Internet 75 is going up by $5 to $85 per month beginning February 25. I only found out because I read the small print in my bill. Shaw is doubling their speed to 600 Mbps without a price increase. Telus charges $85 for 75 Mbps, or 88¢ per Mb.Shaw ...

Shane by Leader
  • 4371 Views
  • 4 replies
  • 0 kudos

Special bundle price for disabled

HiAm wondering if you would consider having a special bundle price for disabled, and seniors who are going downhill healthwise. When one is going through serious life threatening health issues it is hard to be phoning every six months or once a year ...

sonson by Just Moved In
  • 2479 Views
  • 0 replies
  • 1 kudos

Resolved! Phones for Older Seniors

I don't understand why neither Telus, nor any other provider in Canada doesn't offer a cell phone suitable for older seniors. I have a mother in law who is 94 and quite capable, but has difficulty with technology. Why are they left out? A cell phone ...

rcull by Just Moved In
  • 8557 Views
  • 3 replies
  • 0 kudos

Resolved! Optic Tv

Picture and audio do not match up

BobBurns by Just Moved In
  • 3298 Views
  • 1 replies
  • 0 kudos