My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

Chrome issues on PC/Mac

Lately when I try to access my account via Chrome, once I log in I am getting hung on this URL: https://telusidentity.telus.com/as/LYaBY/resume/as/authorization.ping?service_type=telus I just get a blank screen an no page. Everything is fine on Edge ...

btxn82 by Neighbour
  • 1962 Views
  • 1 replies
  • 0 kudos

Resolved! Telus speed test

Can't seem to access the Telus speed test. Can find the page, but no "go" button appears.

RSP1 by Neighbour
  • 5981 Views
  • 6 replies
  • 0 kudos

connecting devices on the Telus WiFi

I have a router, is written on it: TELUS router. I have a new Samsung smarttv, and I have a computer running Win 10 newest version. Furthermore, I use iPadPro and iPhoneX. I have 2 problems, caused probably by the same settingsproblem. 1. If I want c...

Josef by Neighbour
  • 1897 Views
  • 0 replies
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Fibre in The Hamptons

I just received an email from Telus saying their service is better than Shaw/Freedom. Maybe in some areas it is. But in my neighbourhood we only get the very worst internet option Telus offers. We were told by Telus 6 years ago when we moved here tha...

LauCo77 by Neighbour
  • 3411 Views
  • 3 replies
  • 0 kudos

No more paper billing? BAD IDEA!!

I'm so frustrated that Telus is discontinuing paper billing for customers with Telus internet service. There have been a few times we were without a functioning computer, as we are right now, and numerous times when we were having problems with the i...

TheDuke by Neighbour
  • 3520 Views
  • 2 replies
  • 1 kudos

Logging into webmail causes "page does not exist" error

tried logging into my telus webmail today but doing so causes a "this page does not exist" error page to show up. have tried on multiple devices. it was fine yesterday. other family members with webmail accounts are unaffected, but once i attempt to ...

Rapono by Helpful Neighbour
  • 2425 Views
  • 1 replies
  • 0 kudos