My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Cancel channel

I've been trying to cancel HBO for a while now but your wait times are too long I don't want ti be charged

monicak by Just Moved In
  • 3 replies
  • 0 kudos

How do you get ahold of a telus agent?

I have been calling since July 1st and every time it advices there is longer than a 45 minute wait? There is no option for callback, I have on 2 occasions waited over an hour with no answer. I even tried contacting via online chat, it took 25 minutes...

account number error on new sign in page???

You need to FIX the new accounts page! When I look at my account number it DOES not add the last digit of my account number which is NECESSARY for bill payments to my bank! This has cost me due to late payments!!! Money has not been coming out of my ...

Trellaine by Just Moved In
  • 1 replies
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5 weeks ago i called to see if i could get disconnected for the month i was going on vacation i was told that you would'nt disconnect my services but i would have to pay for the month , i received a bill for the month i was gone i tryt many times to ...

How to set up more than one "favorite" list?

I have just had my cable and internet installed but have a problem with setting up more than one. I have set up a favorites list for myself. However I am having trouble setting up another favorite list under my wife's name. Am I just over looking som...

DennisQ by Friendly Neighbour
  • 1 replies
  • 0 kudos