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AGH
Neighbour
Joined 4 years ago
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Over charged
I am new to forum. So in February I contacted Loyalty department because I was planning on leaving Telus for Lightspeed internet. Reason I needed to lower my monthly bills and Lightspeed has some better prices then Telus. After seeing if Telus was willing to match Lightspeed price, which rep did after I agreed to lock-in for 2 years. The price I agreed to was $55 per/month for speed of 25 with unlimited usage, few days ago I received my March bill for $126 plus change... I was both shocked & PO’ed. How to fix this ASAP... my anxiety issue is causing me a lack of sleep. Thank you for any assistance. AGH2.6KViews0likes1Comment