FR
Help
Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Ask a question

Resolved! Using an eSim voucher

Does the process for connecting to my cellular account using an eSim voucher on new iPhone 14 require a confirmation code from TELUS?

GreenSieve by • Friendly Neighbour
  • 5783 Views
  • 5 replies
  • 0 kudos

Resolved! Poor service

Today why I am leaving Telus , first they so unprofessional. I received a call from Telus selling team and they provided me a mobile plan $10:00 a month. ( call & text only ) no data no extra cost , sounds like great. $10:00 x 3 months should be $30:...

Mannguy by • Just Moved In
  • 1795 Views
  • 2 replies
  • 1 kudos

Sims are no Show

I have moved 6 lines from Fido to Telus on Nov 29 and the Order (Sims) was shipped to me on Dec 1 as per the order status. I have not received the Sims yet and the Telus has strated charging me since Nov 29. There is no tracking on the shipment numbe...

Nick339 by • Neighbour
  • 2065 Views
  • 4 replies
  • 0 kudos

How to opt out of Telus?

Hi all. Connected Telus with the preservation of the number from the Charter. Incoming calls do not come, I already wrote to support about this, went to the official store, to no avail. I already have a debt of $ 110, so no one has solved the issue. ...

Roman96 by • Just Moved In
  • 700 Views
  • 0 replies
  • 0 kudos

Trade in Status

I placed an EPP order with a device trade-in, and now I am having a tough time getting an answer on the status of my trade-in credit. For some reason, it does not show up on my "My Telus" page. At first, customer support said that the device I sent d...

Ritwick by • Just Moved In
  • 956 Views
  • 0 replies
  • 0 kudos

Resolved! I thought TELUS is a big company?

Dear Support Team, I am tired, BRO. I requested a call, and then your team called and wanted to transfer twice, I agreed, and then I had to wait for 2 hours and 30 minutes, and the call got disconnected automatically. Really, 2 hours and 30 minutes o...

Wrong charges on my bill

Hello, I received my last monthly Telus bill and there are 3 wrong charges on my bill. Unfortunately I am travelling in Europe right now and I would like to reach Telus Customer Care to discuss these charges - without paying the $15 / Day Roaming fee...

Voicemail 25 vs Advanced Voicemail included in plan.

I have a couple of questions. First, what voicemail features come with a standard "unlimited" plan? For example, how long do the messages stay in your inbox, what is the message length maximum, how many messages can you save at once, etc. Also, when ...

Trending tags
Friendliest neighbours
View all
Copyright © 2024 Khoros, LLC