Dear Friends, I travel quite a bit for my work and often through Madawaska Valley area which is notoriusly bad for mobile reception especially south of Pembroke and north of Bancroft. I have complained for several years but nothing has been done. My ...
I have called in to change my phone number since I preferred another area code, that asked a payment for that.Is this the process? Do I have to pay for that? what is your experience?
Hello, I have tried to change my phone number online but it says "still in exchange period" What does that mean?
Hey I just watched this YouTube video and I started investigating as to when and where Canada will be affected and it’s a hodgepodge of dates and locations but tentatively all comple by 2025.I’m mainly interested in apple devices and elderly devices ...
So I just missed the payment to my plan by a day, which as usual makes the app completely forget what plan I had in the first place (great feature btw), so I go to try and get it back but app absolutely will not load plans. i tried logging out and ba...
So, I got a text that said I had overdue mobility bills to pay. I check my app and nothing is there but it says I have 300$ worth of mobility bills to pay. The only thing I've paid on the app is the security bill for a ringbell camera installation an...
recently moved to a new neighborhood with an extremely weak signal. I have to use my wifi to make calls that don't drop. Is there anything I can buy to improve the cell service I have in and around my home? I am frequently on call at work which is di...
I tried to add call control for 2 days now. Each time I press “start using call control” the pages crashes and restarts back to the same page over and over again. Anyone have this problem or know how to turn on this feature?
Roaming charges used to be 24 hours the price has gone up and the service for what you're getting has gone down. If you must raise the charges, customers should still be getting 24 hours out of a day. Now roaming charges is until 12 midnight. Dependi...
I am currenrty using a prepaid plan, I'm planning on closing it because I'm leaving the country. Do I have to call/ contact telus or can I just stop using it and stop adding money to it?
