Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Anyone Else Getting Frequent Scam Calls From Outside Callers?

I hate to ask this, but...I feel like Telus should be doing more on their end to block or screen callers. It could just be my number, but it's literally to the point where I want to scream in frustration. Trust me if I had a better way to do this, I ...

jobrien by Advocate
  • 4338 Views
  • 2 replies
  • 0 kudos

Long distance call - code

I have subscribed a long distance call adds ons. Do I need to enter any code before I make the call by 011 + area code + number? I cannot find related information online. Thanks.

Ptam by Neighbour
  • 1297 Views
  • 1 replies
  • 0 kudos

France travel plan ?

Hi ! we will be in France for 40 days this summer. Paying 15$ per day is too much. I'm with Telus wuth an EPP plan. Do Telus offer international monthly plan like they do for the USA ? Thanks !

tostaky by Neighbour
  • 2136 Views
  • 2 replies
  • 0 kudos

Resolved! Request Mobility Service Improvements

Hi folks,Wondering if there is a place or method for requesting service improvements. I regularly ride the West Coast Express (Vancouver’s budget GO Train) into Vancouver, and there is a big dead zone along Burrard Inlet (Port Moody into Burnaby). Gi...

Come on Telus! Fix/change/update your e-sim support policies.

I just received my brand new Samsung Galaxy S23 Ultra. Amazing device, but that's not why I'm here today.Please "Kudo" this of any of it applies to you.My old/current device had a physical sim card and an e-sim activated for my second number.Naturall...

Sedg by Neighbour
  • 11885 Views
  • 11 replies
  • 5 kudos

Mobility Prepaid Receipt

I have a Telus mobility prepaid account. Since I'm self-employed, I'm trying to download all my billing receipts for tax purposes. I can't find any receipts, just a record of my transactions that only goes back three months. When I had a mobility sub...

holly2 by Neighbour
  • 1519 Views
  • 1 replies
  • 0 kudos
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