Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Whatsapp on a tablet data plan

Can I use Whatsapp on a tablet data plan ? I know that even though there is a phone number associated to the sims, phone calls are not allowed or SMS are not allowed (well allowed but at 0.50$ each sent sms I think).WhatsApp (or Signal) requires a ph...

Airdrie Coopers signal strength

I wanted to post on this site that for 5 years now the cell signal strength in Airdrie Coopers subdivision is abysmal.It has always been 1 bar or less. I feel like I am in a Verizon commercial, always having to say "can you hear me now". Calls are co...

Dishonest /Network Issues/ Dropped Calls

I had this whole situation typed up and ready to post and guess what … the internet glitched and it’s all gone .The short version is that over the last 6 months the Telus service has been horrible , I have called to complain multiple times with no ef...

Sreslyn by Just Moved In
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No service or data

Ever since hurricane Fiona hit NS, I have had horrible....I mean horrible!...service. I was able to answer and receive calls before at my house, now I'm unable. With no cell service, my data is no good either. Even on my way to work I have two areas ...

RuralUser by Just Moved In
  • 1575 Views
  • 1 replies
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New sim card

Hihi,My question is, if i lose my sim card and not my phone, and I get a new one, would I still have the same account number?Thanks

Unable to report text spam

Lately I have been unable to report text spam to 7726, as per Telus page Report a spam message. When I try to send it, I get a response in red, "Message not sent: invalid message". Why is this happening?

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Bruce6 by Friendly Neighbour
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  • 4 replies
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Getting a hold of an agent

Anyone have a hint for how to get a hold of anyone at Telus. After the last two days of waiting on hold for hours with different numbers, and trying the online chat which never works. I get to #3 or 2 in the que and it freezes. How is anything suppos...

Michael93 by Just Moved In
  • 1225 Views
  • 2 replies
  • 1 kudos