Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

How do I talk to an agent when I can't receive calls or texts?

I just signed up for Telus prepaid. I'm currently roaming in Australia and am not receiving texts or calls.How can I talk to someone about fixing this? I called 1-855-251-2601, as instructed by the Telus prepaid setup, but a recorded message said tha...

CM1 by Friendly Neighbour
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Cell provider leasing land

I’m wondering how I would go about having Telus contact me to discuss leasing land in rural manitoba where there is absolutely no service, and inquire about having a tower put up. I have 65 acres of agricultural land.

Worst service ever

My name is shivamkumar bhojani , in my business line there were 6 people , in july 2023 , one outside party made fraud in my line for $1400 , i reported more than 10 times to telus customer service , they have same replay we escalade your case and no...

Decreasing service quality

I am located in Port Alberni BC. Has there been a change in towers, configuration or service of some type for the area? I have been a Telus mobility user for years and for the past several months I've noticed that my service signal across now 3 diffe...

Iphone 13

Has any one had issues with 13 I phone ? thanks I heard cause there smaller then I phone XR and 12 and 7 7 plus alot cant hear conversation they have to yell to be heard. thanks

HOTROD2024 by Helpful Neighbour
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  • 1 replies
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Does Telus still support email-text MMS?

Does Telus still support email-text MMS? I used to send mms from my outlook to phone by 10digit#@mms.telusmobility.com, but apparently not working anymore. Someone has suggested to add leading 1 in front of 10digit#, but it works only sometimes. Any ...

Timz by Neighbour
  • 1434 Views
  • 1 replies
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Stream +

Am I wrong ? DId the Stream package not used to include discovery plus ? I'm seeing now its Disney and Netflix and Amazon ?

mike76 by Organizer
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  • 1 replies
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How do I stop Telus telemarketers from calling me

I am a Telus mobility customer and soon after I became a customer I started receiving multiple calls every week from Telus telemarketers trying to sell me different Telus mobility phone packages. Its by far the most frequent telemarketing call that I...