Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1458 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 12632 Views
  • 61 replies
  • 2 kudos

trouble uninstalling incompatible Telus Security on Windows 10

tried to install Telus Security after upgrade to Window's 10 using Window 7 compatibility setting. Now, cannot get it to finish installing or to uninstall it. Keep getting notice to re-start to finish install but nothing happens expect another messag...

gar by Just Moved In
  • 1619 Views
  • 1 replies
  • 0 kudos

Can the T1200H be used for Internet 25?

I just had Internet 25, Optik and phone service installed last week, and was surprised to get a V1000H modem/router. My in-laws had Internet 15 and Optik installed 2 months ago, and received a T1200H. When I saw that their T1200H had a bridge mode, t...

PaulBC by Neighbour
  • 2170 Views
  • 3 replies
  • 0 kudos

Email won't go out . . .

Why is Telus refusing to send my emails with multiple addresses? Spent too long on the phone with a technician who didn't solve the problem. I had a variety of messages giving various reasons for refusal to send email; the latest one reads as follows...

Sucker by Just Moved In
  • 1607 Views
  • 2 replies
  • 0 kudos

Usage meter accuracy, actual usage

Sometimes I wonder if Telus was intentionally - artificially raising my monthly usage (in my past usage graph) leading up to the bandwidth caps in May, to scare me into accepting the unlimited bandwidth for the 15.00 monthly charge. For example, telu...

gary454 by Neighbour
  • 24719 Views
  • 53 replies
  • 0 kudos