After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I live in Edmonton Alberta and subscribe to Optik TV and am quite happy with it. Since the beginning of August, Telus has several PSA's in rotation for music festivals and a hospital charity in the lower mainland of BC. Did I mention I live in Albert...
Dear Telus representative,I thought I would start off by insulting you the reader…. However, I realized that insulting someone I didn’t know would be incredibly rude.On further thought, I realized that to insult someone I know and care for is even ru...
I currently have PureFibre 150, because that's all that was available when I first signed up. Now I see I can go all the way up to Gigabit. Not sure which plan I will choose, but I am wondering if I do the upgrade on the MyTelus website, will the cha...
I am looking to get the Telus Internet 150 promotional plan for $50/month for 24 months but when I ad the plan to my cart the price is $85/month. What is going on?
Hello, I currently have a telus boost starter pack and one expansion pack. I need two more expansion packs. My question is can I just add another starter pack, the devices all seem to be the same or do I have to buy two more expansion packs? Thanks i...
Would anyone know if there is a limit to the number of callers you can have on your "Accepted Callers List"?I have tried adding some additional numbers, and when I go to save the additions, it comes back that the system is currently down. This is occ...
Hey folks,The last couple of nights, the battery backup attached to my ONT has started randomly beeping. There’s no notice that the battery is toast but after I silence the alarm, the “Battery Power” light is flashing (slowly). Any thoughts? I’m hopi...
Hey gang!So, there have been some misunderstandings I noticed online regarding our migration process and the call display suddenly not showing the full 10 digits but just the 7 once switched over.This is not a known issue and should not be happening....
I attempted to link the Telus assistant to my Google home but it keeps failing. I believe it's because I accidentally used the wrong Telus account, however I cannot find a way to change the login information. Before I completely delete my Google Home...
Every 10-15 minutes, my internet will completely go out for a minute, making videos buffer and kick me out of online games, making it virtually unplayable. Sometimes it will go out multiple times in 5 minutes. I’ve reset my router and called in multi...
