Slow Upload Speed Again...

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Daytonabeachflorida
Neighbour

Hi there,

 

I noticed on the My Wi-Fi app that my upload speed has drastically dropped again. It used to average about 10Mbps but now it's at around 2-3 Mbps. My download speed, however, has remained the same since. In May, I talked to a technician over the phone and they were able to "prioritize the upload speed," so that I was receiving the proper upload speeds. My router is currently the T3200 if this information will help with the situation. Personally don't want to make this a reoccurring situation, calling Telus every time my internet is being throttled... I hope someone here is able to help me because I heavily rely on my upload speed for work, thanks in advance.

NFtoBC
Community Power User
Community Power User

What numbers do you see with an external app / website such as Speedtest.net?

NFtoBC
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xray
Guardian

You should verify it's not a WiFi issue by checking upload speed from the T3200 directly.

Daytonabeachflorida
Neighbour

Here are my results. One from my internal router and the other from Speedtest.net.

Screenshot_2.png

Screenshot_1.png

  

Daytonabeachflorida
Neighbour

Here are my results directly from my router.

Screenshot_2.png