09-18-2020 06:06 PM
I noticed on the My Wi-Fi app that my upload speed has drastically dropped again. It used to average about 10Mbps but now it's at around 2-3 Mbps. My download speed, however, has remained the same since. In May, I talked to a technician over the phone and they were able to "prioritize the upload speed," so that I was receiving the proper upload speeds. My router is currently the T3200 if this information will help with the situation. Personally don't want to make this a reoccurring situation, calling Telus every time my internet is being throttled... I hope someone here is able to help me because I heavily rely on my upload speed for work, thanks in advance.
09-19-2020 11:36 AM
What numbers do you see with an external app / website such as Speedtest.net?
09-21-2020 11:09 PM
Here are my results. One from my internal router and the other from Speedtest.net.
09-19-2020 02:44 PM
You should verify it's not a WiFi issue by checking upload speed from the T3200 directly.
09-21-2020 11:10 PM
Here are my results directly from my router.