Internet & Home Phone
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Resolved! Internet asking sign in

I had my service suspended apparently, after making a payment. Anyway I paid the bill in full and it's still not working. It is fibre gigabit, when I restart wifi it wants me to sign into the network, which has never happened before. Also when I plug...

Ethernet Switch down of Router not allowing ethernet connection

I Recently installed a new unmanaged ethernet switch (TP-Link Model TL-SG1016) and anything connected is periodically allowing connection but keeps disconnecting (This can range between seconds or hours).The current setup goes from an Nokia ONT to a ...

Zad by Neighbour
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  • 2 replies
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Boost Wi-Fi Guest Account Setup for Dummies (that's me)

We moved and got Fibre at our new location. Woo hoo but I was totally frustrated trying to figure out how to create a Guest WI-Fi account on my Boost network. As of December 30, 2022, Telus had no useful information so I called Tech Support. Pablo wa...

B0xermum by Neighbour
  • 5233 Views
  • 0 replies
  • 4 kudos

Port forwarding issues on Arcadyan router

I am trying to do something I have a done a millions times, and am having nothing but issues. Port forwarding for a Minecraft server.The port I am trying to open is 25565, and I have confirmed that the server I created is using this port, and not a c...

Repair

Do I have to pay to get my phone screen repaired if I have a CPO

reglynn by Neighbour
  • 1736 Views
  • 2 replies
  • 0 kudos

e.bill account number wrong - missing last character

Has anyone else noticed that their emailed bill has the last character missing from their account number? The account number is 10 numbers but the email only shows 9. The website etc. is correct. I almost set up my banking payment incorrectly due to ...

viccust by Neighbour
  • 1466 Views
  • 1 replies
  • 0 kudos

Telus Wi-fi hub connections

Hey all, Here's my setup: I have the Telus Wi-Fi Hub with two boosters. One in the basement and one upstairs. We also have 4 Telus 4k boxes around the house. Now many of these connections are routed through a 16 port gig switch in the basement but sh...

Resolved! Random Channels added & Discount removal?

I was checking my bills and noticed in November my Home Phone discount suddenly got removed so I'm being charged an additional $10 (which was part of the bundle with internet + TV), and a random History 2 channel got added to my plan and no one ever ...

I want chage plan

I wanted to change the plan to a Boxing Day deal. But it didn't change, so I asked in the chat. Then, he told me to ask for a callback no matter what. I beg you, please allow me to modify it by e-mail or click a few times. Why can't you do this when ...

Resolved! Changing wifi to 2.4 ghz

I need to login into the admin hub to get 2.4 ghz wifi to pair a new lightbulb with Alexa.I read another user’s question and got to the admin sign in but don’t know how to access. Password is on router. Is the username the wifi name? It’s not working...

KimmyBee by Neighbour
  • 3137 Views
  • 3 replies
  • 1 kudos
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