After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have a telus Internet via Rural Smart Hub(uses sim card)-SmartHub Business. The instructions that came with is say to use this app to help with issues. It even has a qr code to download this app. I can not login to the app all. Just the web interfa...
I am the mother of a mentally disabled son for whom I have purchased a Telus wifi home phone. He is often victimized by "friends". In this case, people who come into his apartment where he lives alone to use his home phone. To minimize his exposure t...
If I know I couldn’t add a PIN or disable YouTube app on Telus, I will never use Telus. We were using Shaw before, Shaw allow us to add all the PIN for such as YouTube app or Netflix. Every time my child wants to watch YouTube or Netflix on TV, he ha...
I used to receive internet usage alerts when my usage reached 75%, 90% and 100% of my plan's allowance, but I have not received an alert for over one year even though I have often exceeded 75%. My account 'Usage Details' indicates that I should be re...
I have a Telus modem/router and my own one. I have recently set bridge mode on on the Telus router. After that I 1) cannot connect back to my Telus router and 2) my public IP keeps rotating almost every day. Was not the case before. Any idea why?
The arcadyan telus wifi hub claims to support z-wave and zigbee. Does anyone know if it supports the new matter iot standard or if there are any plans for it to do so?
I got billed more than the agent who called me. said the conversation is recorded. He ask how much my precious provided charge and because it's black friday they will match it with more Gig. I ask three times how much is my monthly fee with tax and h...
When the PureFibre Modem is installed by the technician is only one of the LAN ports activated? I have my own internal Ethernet network and would like to use more than one port on the modem to limit the switches
How do I transfer my Telus Gmail account from my home account to my telus business phone account
Since Monday, the entire community of Apex Mountain Village near Penticton has been without cellular and internet (this area is serviced by smart hubs). Telus technical support continues to gaslight customers who are all fully aware there is no servi...
