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Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB

It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?

Cannot make transition to Google email on my Outlook on a Surface.

We have successfully transitioned from Telus to Google email service on our Outlook on our desktop. But have not been successful in the transition on our Outlook on our Surface. We have made all the changes but then when we try to "test the settings"...

Resolved! Outlook email dates after Telus migration

After the Telus migration all the emails in my Outlook inbox have a date 2 days before the migration. What a mess and impossible to find older emails. The dates are correct when using Gmail. Does anyone have a way to get back the correct dates?

Migration Mess

Have more than one email for shopping accounts, and one just for family, one general catchall. Used the same contact list in Outlook. Easy and simple. Now I'm told after the fact, and after Outlook is 100% screwed up, that even though I'm one person ...

Resolved! Google Scanning the Content of Telus.net Emails

Last year when my telus.net email accounts were migrated to the Google I thought we were told that Google would not be scanning the content of telus.net emails and that the Telus Terms of Service would continue to govern my telus.net email accounts. ...

Email migration and Outlook folders

Does anyone have a way to retain the Outlook folders when migrating to Google?

1st Boost Wifi slower than Telus modem/router wifi in same room.

I got the boost starter pack (and was planning on getting more) to help keep signal in further parts of the house and it is giving me about 1/3 speed. I figured that was just as good as it could get as it is repeating the signal between the boosters....

Resolved! TELUS Boost or Google Wifi

Hello, I currently have TELUS Gigabit Internet, Optik TV and TELUS Home Security. Our home is a 3 floor townhouse, ActionTec T3200M is currently in the living room closet where the patch panel is. Need better wifi for the third floor, can barely conn...

Boost Router - Need to Disconnect and Reconnect Frequently to Print from Mac or iPhone - How to Fix?

Hi - we have the Boost Wi-Fi Router and two Boost stations. We use a combination of MacBooks and iPhone devices. We have to frequently disconnect and reconnect to print via Epson Wi-Fi printer (IP or Airplay) or to access certain websites. We use one...

Resolved! Telus webmail and my google account connection

So my main google account is directly linked to my telus webmail account (I put in my telus email as my username/email when logging into my google account), and I'm worried that moving everything to gmail will negatively affect/possibly compromise my...

A way to request Fiber in my area.

I'm wondering if there is a way to request Fiber in my area.And no, the website does not work.

TELUS Neighbourhood

Latest topics

Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB

Cannot make transition to Google email on my Outlook on a Surface.

Resolved! Outlook email dates after Telus migration

Migration Mess

Resolved! Google Scanning the Content of Telus.net Emails

Email migration and Outlook folders

1st Boost Wifi slower than Telus modem/router wifi in same room.

Resolved! TELUS Boost or Google Wifi

Boost Router - Need to Disconnect and Reconnect Frequently to Print from Mac or iPhone - How to Fix?

Resolved! Telus webmail and my google account connection

A way to request Fiber in my area.

Telus Wi-Fi boosters independent mode

is port 80 and 443 blocked?

Port Forwarding set-up on T3200M / Firewall set-up

Help. Volume very low on Optik Tv but fine (loud) ...

Internet speed (wireless)

Change default name and password of 2.4G ssid

Default Admin password doesn't work

Langley BC fibre internet

Arcadyan Fibre connector part #

Arcadyan NH20A Class A Subnet Mask on LAN Port