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Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

20,853 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,985 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,166 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,199 Posts


A gathering place for like-minded people to meet, greet, and discuss.

171 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,077 Posts

Latest forum discussions

Set top box and Samsung TV

I am having a heck of a time trying to keep the TV settings. TV tends to turn off by itself at inconsisten intervals; closed caption comes on and goes off frequently. This morning I tried to turn the TV on but when i powered up the set top box the TV...

TJP_04 by Just Moved In
  • 0 replies
  • 0 kudos

No Contract?

Telus Jan, 2019 sold us a new 3-year Residential Services Contract with a slight "upgrade"to our existing 1999 ADT security system. Only changes were a modern touch Key-pad, one new CO detector and one new Smoke Alarm.Monthly Service includes for Mon...

jonboy by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Stephen Colbert

The Colbert Show is finally back on the air but it's not on until 12:00 AM now which sucks. Other than recording the show and watching it the next day which also sucks, is there a way to watch it early with some sort of TIME SHIFT from a channel from...

jege41 by Friendly Neighbour
  • 4 replies
  • 0 kudos

Telus slim line remote

My remote just stopped working so I changed the batteries. Put the remote down for 1/2 hr and when I picked it up it was hot to the touch around the battery compartment. I removed the batteries, and they were red hot, so hot I burnt my hand on them. ...

A very frustrated customer

I have been a Telus subscriber since April. I am using the new Optik TV box and identified the following issues in July that are still not resolved: One issue I have is watching a live sports event and not being able to rewind in a conventional way t...

Missing Episode

Telus recently published The Traitors, Australia, Season 2 on Crave. Episode 9 is missing. The season is 9 episodes. 8 are showing and the final episode (9) is missing.

Technicolor NAH - support flow control?

I was wondering if anyone knows if the 10g port on the Technicolor NAH supports flow control?I am having issues with my Synology RT6600ax router and Synology support is asking me to find out if the Technicolor modem supports flow control.I currently ...

Guide does not show “Last Week Tonight”

Just wondering why the show “Last Week Tonight with John Oliver” is not showing up in the guide. It should be on Sundays at 11 PM. I would like to record this show as the newest episode is not showing up in the On Demand section either.

DAMc by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! TELUS TV User Experience Research Group

***Application closed on October 4th*** Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this for...

Getting started

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Latest from the Neighbourhood Blog

Prime Video on TELUS - October 2023

Prime Video on TELUS - October 2023 October is here, and the autumn season is in full swing. As we approach the Halloween season, there's nothing better than kicking back and checking out that new mov...


Netflix on TELUS - October 2023

Netflix on TELUS - October 2023 Hey everyone! Hope you're doing well, and enjoying the end of summer! October is right around the corner...and Halloween is almost here! To ring in this most glorious t...


NFL Kickoff 2023

NFL Kickoff 2023 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...