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8,977 Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,489 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

9,036 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

372 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,732 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

2,747 Posts

Latest forum discussions

Bring It Back Early

I'm a current Telus Mobility customer, and my 2-year Bring It Back period ends on March 1, 2025. If I want to upgrade my device before then, can I simply bring my phone back to the store, pay the remaining balance, and start a new term? Or are there ...

Graffiti on Telus boxes

Since there is no email address or other obvious method (other than waiting in a phone queue) to report graffiti on Telus boxes, I am going to try to do so here — and repeat other posters’ pleas for a central, official reporting point for graffiti. T...

AG1962 by Neighbour
  • 42 Views
  • 3 replies
  • 0 kudos

How do I order a replacement door/window sensor?

I just had my side door replaced by a contractor. Unfortunately, the door sensor went to the dump with the door. How can I order a replacement, and can I install it myself? TIA#SmartHomeSecurity@TELUS_Support

Europe 30 day roaming

I was told that the above pass will not cover my calling home to Canada - will only cover calls within the country. They double checked with their lead . They said that even with the pass I will be charged for the call home. 2. We will be traveling t...

Sherry74 by Friendly Neighbour
  • 1198 Views
  • 10 replies
  • 0 kudos

Security App Widget broken on iOS 18 - Update planned?

The widget for arming and disarming the security system and opening the garage door stopped working after updating to iOS 18. This feature was very convenient for quick actions on my iPhone.Questions:Are other users experiencing this issue?Is this a ...

KeltieD by Neighbour
  • 481 Views
  • 10 replies
  • 1 kudos

Bravo channel

Will Telus be providing the new Canadian Bravo channel in OLN's spot? The only I for I find says I have to watch Bravo programming on Hayu.

Slk06 by Neighbour
  • 1166 Views
  • 7 replies
  • 2 kudos

Terrible Customer Service and billing errors

Made the mistake of signing up for home and mobile services with Telus after speaking to a door to door Telus representative. Some family members also signed up at the time for home services. We were told our $70 connection fee would be waived and th...

madivan7 by Neighbour
  • 395 Views
  • 4 replies
  • 1 kudos

I was scammed by Telus Customer Rep

Hi Team/Forum, A customer Rep named Davita contacted me. She was selling me Online security and TV plan. Now I said I do not use any, so I am not interested. Having said that, She still went ahead and activated the plan. Now My bill came for 200+ dol...

ankitam by Neighbour
  • 401 Views
  • 4 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Streaming on TELUS - October 2024

Streaming on TELUS - October 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! October is right around the corner (the summer went by too fast!) and that means another new bat...

0 Comments

NFL Kickoff 2024

NFL Kickoff 2024 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...

2 Comments

Netflix on TELUS - September 2024

Netflix on TELUS - September 2024 Hey everyone! Hope you're doing well and enjoying the summer! September is right around the corner (the summer went by too fast!) and Netflix is kicking the new month...

0 Comments

OLN Channel Turndown

Hi Neighbours, Starting September 1, 2024, OLN will no longer be offered on Optik TV. The channel will be removed from your account and all theme packs. No action is required on your part. If you were...

1 Comments