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10.6K Posts



Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,346 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,891 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,310 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,693 Posts


A gathering place for like-minded people to meet, greet, and discuss.

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Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,896 Posts

Latest forum discussions

availability of Wifi 6

Telus advertising says wifi 6 or WiFi 6e is included with fibre plans but when I contact them they say it is only available if I pay extra. Seems like false advertising. I have gigabit fibre plan on a two year term.

Kent2 by Coach
  • 2 replies
  • 0 kudos

Resolved! Sensor armed away and then flips to armed stay

Hi ... I've been experiencing an issue when my employees lock up for the evening. They arm the system on the panel for "Armed Away" and then lock the front door and leave. Exactly one minute after they arm it and go, I can see in my email notificatio...

pm1804 by Just Moved In
  • 9 replies
  • 0 kudos

I want to disable my voicemail

I have called and spoken to 2 different reps who both times said they had removed it from my account and both times they had not. When I boot up my phone, I get the notification of "new voicemail" and it wants me to set up voicemail, which I don't wa...

How can I make a complaint regarding a Telus Truck driver?

Interesting how there is no Forum for complaints? Today I experienced some road "discontent" from a driver of a Telus Truck leaving south from Cold Lake, AB at about 7:40-7:45 am. 1st he was driving at a high rate of speed, approximately 80 in a 50 z...

Cari by Just Moved In
  • 3 replies
  • 0 kudos

Exit TelusTV+ Android TV app?

I can go all the way to Settings and scroll down to Exit, but that is a lot to do each time I want to exit. I can't just turn off the TV because there is no way to stop the stream in the background from playing, which would waste a lot of bandwidth i...

newio by Friendly Neighbour
  • 1 replies
  • 0 kudos

Home Security contract

we have TV, Internet and home security bundled with a 2-year contract. Now, we still have 16 months left. Unfortunately, we will be moving to a place where we cannot install the home security. Is there any way that I can cancel the home security only...

Ding1 by Just Moved In
  • 1 replies
  • 0 kudos

Home Security

Can home security work even without the internet? Is it possible for a 1 customer account that has a bundled TV, Internet and home security to have a separate address? for example, the internet setup is in Address1 while Home security is in Address 2...

Ding1 by Just Moved In
  • 1 replies
  • 0 kudos

Optic TV - problem acquiring license 0x80004CO1B

For two days I have the error code in the subject line come up anytime I try to watch on demand programming from CTV, Global, CBC etc.Reset the Optic Tv box and Router a few times but the problem persists.Also had a fed days of no info on the guide.I...

Andyt by Neighbour
  • 1 replies
  • 0 kudos

My rewards not working

Whenever I try to redeem a reward an error pop up cones up that says current unavailable to process this. I've tried the app, website, incognito modd, etc. What is the issue?

Cdudzicz by Just Moved In
  • 1 replies
  • 0 kudos
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Prime Video on TELUS - April 2024

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