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74.1K Members
780 Online
10.3K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,118 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

10,567 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

458 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,175 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,609 Posts

Latest forum discussions

Resolved! New Telus PureFibre installation Quebec

Hi everyone, I'm new to the Telus fibre family. Today was the day of the installation. The first tech who came was a Bell technician, and luckily I manage to call the Telus tech when the Bell tech was there, because he told me to not use the Nokia ON...

Poor cell reception

Hi, my wife and I both have pixel 8 phones. The reception seems to be poor for a while now. Places that we had full bars now are only showing half. My wife has a home business and her phone won't get reception in her shop now. She switched to an olde...

Equipment Price Match Request- no response

@TELUS_Support I submitted an equipment price match request on Dec 31, 2024 and have not received any further updates. I received a text confirmation message on the day of submission stating that it would take approximately 15 business days to proces...

silca by Neighbour
  • 4 Views
  • 0 replies
  • 0 kudos

Telus Smart Hub Cold Weather

I am looking at possibly getting the Telus Smart Hub for our cabin. I am wondering if anyone has tried this in an unheated setting. We winterize our cabin for the winter and the heat is turned off. Given that temps here can reach -40 the odd day I wa...

ssmith by Neighbour
  • 157 Views
  • 5 replies
  • 0 kudos

Possible poor customer service - Telus Security

Customer service that guides you to nowhere. I would be certainly up for joining a class action suit. I have been a Telus mobility customer for well over 10 years. I decided to cancel Telus mobility over 4 months ago over their poor customer service....

troymdoyle by Friendly Neighbour
  • 96 Views
  • 3 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 74742 Views
  • 264 replies
  • 7 kudos

Cellular Apple Watch Call Forwarding Charges

I see a similar forum post (old) so starting my own for support.. I have an iPhone with an unlimited nationwide plan, and a cellular Apple Watch with a OneNumber Unlimited Access plan. When I first got this, my understanding was that I could use my w...

Stream plus

I have signed up for Stream plus, been billed the initial charge, contacted tech support and still do not have the service. Is this typical Telus Service? So Frustrating.

Sam11 by Just Moved In
  • 11 Views
  • 0 replies
  • 0 kudos

Adding Number to Call Control

I have room for more numbers, but unable to add a new number to our accepted list on call control. I manage our call control from a PC using Bing. When I click on "Add a Number", the screen changes but nothing comes up for input. Any thoughts?

Robinsegg by Friendly Neighbour
  • 381 Views
  • 7 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

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Super Bowl LIX Another wild NFL season is in the books! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more d...

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Streaming on TELUS - February 2025

Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...

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Holiday Movies - 2024 Edition

Holiday Movies - 2024 Edition If you’re like me, then you know how special it is to kick back with your loved ones after that big holiday dinner and dig into the perfect holiday movie. There's also no...

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Streaming on TELUS - December 2024

Streaming on TELUS - December 2024 Hey everyone! Hope you're doing well and getting ready for the holiday season! December is right around the corner, and the year's almost over! Another new month mea...

0 Comments