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77.4K Members
651 Online
10.4K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,293 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

25,204 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

604 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,717 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,356 Posts

Latest forum discussions

Ask a question

Replacing PVR - Frustrating

Our PVR (UIW8001) kicked the bucket and was not recording. So we had that PVR and a settop box on 2 TV's (UIW4001). After 2 calls to Tech Support and Customer Loyalty (Hate the automated help, basically useless).A newer PVR was sent out, model VIP566...

Resolved! Honeywell Redlink

Redlink thermostat and bridgeingHi I saw solutions about enabling bridge mode for the Redlink thermostat connection issue. I tried the solution about enabling bridge on Lan Port 1. But did not work and in any case the Boost wi-fi 6 is connected to th...

deedesie by • Organizer
  • 3784 Views
  • 9 replies
  • 0 kudos

No phone service

My wife of 76 and myself 78 cannot contact a human to speak to. We have lost phone line. on Monday. We tried contacting Telus over 20 times. Could not speak to person. My wife had a Medical issue. Cold not phone Doctor. We have no care My wife is a R...

jbergh by • Just Moved In
  • 23 Views
  • 2 replies
  • 0 kudos

Home screens

Why is my Telus Home Screen and apps home screens all fuzzy/blurry now. The shows are fine but finding something to watch is annoying a s nothing is a clear picture while searching. This was not the case when I first got optik

LeesaG by • Just Moved In
  • 18 Views
  • 1 replies
  • 0 kudos

Question about TELUS Rewards

On "My TELUS", it shows that I have four services, home phone, internet, optik and "dialup internet". I also have two month-to-month lines on Koodo. According to TELUS Rewards, I'm in Gold tier, because I have two services. I would argue that based o...

Resolved! Discontinue Home Phone Services

I have called in 4 times now to discontinue our home phone line. Each time they say so sorry we will do it right now ..and then when I call back in a month they say sorry it wasn't done right we will do it now. Repeating cycle! They did remove the ch...

Home services move to another location

I’m having trouble with Telus(home internet ) unable to move to my new location within the same city , could you please help ? I have already had a technician visit who confirmed there is no fiber drop and they had placed another technician visit who...

Salma by • Just Moved In
  • 18 Views
  • 1 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Streaming on TELUS - July 2025

Streaming on TELUS - July 2025 Hey everyone! Hope you're doing well and enjoying the warmer weather! July is right around the corner, and another month means another new batch of great movies and show...

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Streaming on TELUS - June 2025

Streaming on TELUS - June 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! June is right around the corner, and another month means another new batch of great movies and show...

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TELUS TV+ is now available on Fire TV!

TELUS TV+ is now available on Fire TV! Great news! The TELUS TV+ app is now available for download on Amazon Fire TV, giving you even more ways to stream your favourite shows, movies, and live TV chan...

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