Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
21,094 PostsLatest forum discussions
Apple pencil 2
I recently bought an iPad Pro 12.9 and wanted to throw some accessories onto my phone plan via finance to make it easier on my savings, yet I can't purchase it anywhere. They don't have it in stock anywhere in my city or neighbouring cities, and cust...
My Telus wont load plans or add ons
So I just missed the payment to my plan by a day, which as usual makes the app completely forget what plan I had in the first place (great feature btw), so I go to try and get it back but app absolutely will not load plans. i tried logging out and ba...
Missing survivor and amazing race episodes
Hello,There are missing episodes of survivor and amazing race on TELUS TV. They both aired a day ago and are still not available despite saying they would be available today. Please fix this as we are paying for this service. It is survivor season 45...
optik tv guide program issues
global edmonton on channel 104 at 6pm to 7 pm now needs 2 recordings settings as the 1 hr program is split in 2 x 30 min sections....why ?????
Intermittent Connectivity on hardwired connection
Hello. I've been experiencing intermittent connectivity for a few months now and it's super frustrating. I have tried a long list of potential solutions such as: modem power cycling, reinstalling network adaptor and drivers, replacing ethernet cable,...
Utility Box Damaged
There is a damaged utility box in my neighborhood (missing door, wires exposed). Can I please be provided a contact number or email to report this.
Resolved! Frequent calling
I keep getting calls from (844) 962-1419 with TELUS as the caller ID, nearly everyday, sometimes multiple times a day. I've never picked up because I get these calls at the most inconvenience times. Today for example they've called at 1pm and 4pm and...
Any updates on a Telus TV+ app for ROKU ? or for Samsung Smart TV ?
I have a Samsung Smart TV and a ROKU player and the Telus TV+ app does not work on neither. Casting from the mobile phone is not not helpful because you cannot flip between channels and cannot use the TV guide on the TV.
Unable to delete PVR recordings
Telustv-21T shows a few programs that appear to have been recorded but there is no content to view nor can they be deleted. When trying to delete, prompt says they cannot be deleted. When selected, all that appears is a red dot with 'cancel', no opti...
TELUSTV-21T - Failed to record & deleted a scheduled (recording) program.
Just sat down to watch a program I set to record just yesterday and all I have is the "red circle" instead of an actual recording... I have had ghost recordings before with the 'red circle' but that's been in addition to the actual recording. This ti...
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