Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
72.1K Members
1,625 Online
9,515 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,990 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

9,769 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

431 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,956 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,078 Posts

Latest forum discussions

Unable to submit Support Requests

My Credits is off my bill for 2 months. Ending up I've paid 52.20$ each month for the past 2 months. I've called the customer service 866-558-2273 which always direct me to create a Support Reqest, saying a billing expert will help me. But each time ...

airclub by Neighbour
  • 1259 Views
  • 11 replies
  • 0 kudos

Telus messed up and now it's my problem?

I switched over to Telus to take advantage of the EPP black Friday deal ($45/month, $0 pixel bundle). During my credit evaluation it came back apparently so bad that I either had to have my account monitored for 6 months or pay a down deposit on the ...

MeaMania by Just Moved In
  • 34 Views
  • 1 replies
  • 0 kudos

Amazon Prime Activation

Wondering if anyone else has seen this error while attempting to activate Amazon Prime though Stream+. You already have an active Prime membership on this account.Existing Prime members are ineligible for this offer. I have an existing Prime account ...

Hostylz by Just Moved In
  • 10 Views
  • 0 replies
  • 0 kudos

Adding more compatible devices to TELUS Home Security

When is TELUS going to add Smart Garage® ControlMYQ-G0401-ESMC Older versions are available.This version is available to Alarm.com customers why is it not available for TELUS Home Security customer (essentially the same system). The compatibility lis...

Resolved! Panel doing a beeping countdown when Arming Stay

Just now when I went to arm my system for the night, using Arm Stay, the panel started doing a 60 second count down. Usually it only does that countdown when Arm Away. I haven't changed anything about my system. Is anybody else seeing that issue? Tha...

DavePI by Neighbour
  • 1081 Views
  • 6 replies
  • 0 kudos

My Telus Experience

I recently signed up with Telus for security and mobility services, and I have to say that my experience so far has been terrible. Security services:I was a Vivint customer. Telus told me there were no technicians in my area to repair an issue so I h...

New Phone/Mobility Plan

I recently switched to Telus for a mobility plan. I signed up over the phone and they shipped my phone November 25th. I received the phone December 3rd. The phone is not activated yet. I noticed they charged me for services starting November 25th. Is...

Vivint Security System

I am having issues with my Vivint security system, one of my cameras will not work properly. The same issue I had a while back, and Vivint sent a technician who fixed the issue with no problem. When I contacted Telus regarding the issue, they did the...

Phone Blacklisted

Telus has blacklisted my phone. Purchased my device from a seller who originally activated the device at Telus. after a few weeks my phone was blacklisted. I’ve tried to contact the Telus team but haven’t been able to get in touch. Have all proof and...

Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

Streaming on TELUS - December 2024

Streaming on TELUS - December 2024 Hey everyone! Hope you're doing well and getting ready for the holiday season! December is right around the corner, and the year's almost over! Another new month mea...

0 Comments

111th Grey Cup

111th Grey Cup The big game is almost here! On November 17, the 111th Grey Cup will be held at BC Place in Vancouver where the Toronto Argonauts and Winnipeg Blue Bombers will square off to be crowned...

0 Comments

Streaming on TELUS - November 2024

Streaming on TELUS - November 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! November is right around the corner, and we're getting closer to the holiday season! Another ne...

0 Comments

Happy Halloween!

Happy Halloween!   It's the scariest, most haunted time of the year! Halloween has arrived, and as we don our costumes and make room for the cascade of bite-sized candy headed our way...there's always...

0 Comments