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931 Online
10.7K Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,421 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

9,003 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,294 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,718 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,972 Posts

Latest forum discussions

Severe billing issue/wrongful activity

I am here to bring attention to a major billing issue/lack of follow through from all agents that I am experience with Telus home and security.Since October 2023, I have been overcharged every month for my bill. Numerous calls each month assure me th...

Constant billing and other problems

I just moved into a new house last month and got a Telus package in person at the Telus store that was unlimited data internet and a free home security camera for just 80$ a month. The sales guy said ignore the extra charges on the contract for the c...

Johnny3 by Neighbour
  • 285 Views
  • 4 replies
  • 1 kudos

Program Optik Remote for TCL 55S421

My Optik remote no longer control the volume on my Optik cable box.For some reason, everything else works on the remote, except for changing the volume on the Optik box.If this cannot be resolved, I wish to link the Slimline Remote 2 to my TCL 55S421...

IanD by Just Moved In
  • 16 Views
  • 0 replies
  • 0 kudos

Sharp Roku slimline remote 2

I have a sharp Roku TV but cant get the slimline2 to control tv power or volume. Everything else works but having to switch to the roku remote for volume is frustrating.

Cconner by Just Moved In
  • 86 Views
  • 3 replies
  • 0 kudos

Stanley Cup Final Recording Cut Off

I have Telus TV+, with the new boxes and cloud recordings. I recorded the Stanley Cup Final game between the Oilers and Panthers last night. The recording ended before the game did, so we missed the end of the game. This is unacceptable, as we had pe...

Lwells by Neighbour
  • 363 Views
  • 8 replies
  • 0 kudos

Wifi motion sensors

Our house had a wired alar, system in it when we bought it. Telus used the wired door sensors through a "translator" but didn't (or couldn't?) do the same for the wired motion sensors so they installed wifi ones.I have 2 shops both with wifi motion s...

Certain sites/apps not connecting

I recently had a tech upgrade our home from T3200M and wifi boosters to NH20A with wifi 6 boosters. Browsing seems generally ok although a couple of drops however the main issue is around apps and sites that require a login. These show as an error me...

Signal strength

Why does my iPhone SE possibly the worst iPhone ever access optic TV in the most remote regions of my house while the optic box often struggles and it’s closer to the wifi unit. Looking for a amazing solution

Wkmacd by Just Moved In
  • 81 Views
  • 3 replies
  • 0 kudos

Gamer Problems - IPs, Ports & Call of Duty

Hey folks!I recently switched from Rogers/Shaw to Telus to get Fibre, I have the 1.5Gig plan and a brand new installed setup for Fiber. I don't know what they are called but, the one smaller square and one large main square installed on the wall, plu...

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Latest from the Neighbourhood Blog

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Netflix on TELUS - May 2024

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