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63.7K Members
391 Online
13.4K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

21,084 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

9,538 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,191 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,292 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

171 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,267 Posts

Latest forum discussions

S20 Ultra - 5G issues (Port from Rogers).

Hello,Today i ported my number from Rogers (5G service) to Telus (5G service) using S20 Ultra device (SM-SG988W).5G worked perfectly fine on Rogers.To my surprise i was advised from Telus support (Live chat) that, there is a 'known' issue for Samsung...

MrGUD by Just Moved In
  • 47 Views
  • 1 replies
  • 0 kudos

Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...

optik tv setup image.png
Iv4n by Just Moved In
  • 167 Views
  • 4 replies
  • 0 kudos

TELUS Home Security Rep Call

How is a TELUS security agent supposed to announce him/herself when calling about an alarm situation? The call display shows only a number and doesn’t display as TELUS.

MDB69 by Just Moved In
  • 20 Views
  • 1 replies
  • 0 kudos

TELUS Home Security - Multiple Properties

Looking for guidance on being able to see two properties on my SmartHome app. The TELUS rep set it up, then had my wife and I redo passwords… buggered this up, along with my ability to see my mobility account!

MDB69 by Just Moved In
  • 22 Views
  • 1 replies
  • 0 kudos

Bring it back program

I have three phones coming due soon, under an EPP plan, I would like to keep my current phones and contract, is there an option where I can continue with my current contract and phones and pay off the bring it back amount in portions on my monthly bi...

Keval by Neighbour
  • 38 Views
  • 1 replies
  • 0 kudos

Price match

I signed up for Telus mobility plan along with device from telus autorized dealer. The price was dropped by $5 per month. i called Telus and spent almost 3 hours with an agent.and he said they won’t price mat h as store distributors has different pla...

a111 by Just Moved In
  • 41 Views
  • 1 replies
  • 0 kudos

Home

My father is 98years old and I wanted to know why there is a bill of 500when there should be a code for the movies I am hoping that my father doesn't have to for this is something that he doesn't have to pay

Favorite channels

I finally got the ability to choose favorite channels from my subscribed channels. GREAT right.However, my wife does not know that after you turn it off and back on again you have to again and again choose favorite as it defaults to subscribed. Also ...

Rocky3 by Ambassador
  • 400 Views
  • 4 replies
  • 1 kudos

TelusTV-21T Cloud recording playback freezing

I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...

MrSL by Ambassador
  • 48 Views
  • 1 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Netflix on TELUS - December 2023

Netflix on TELUS - December 2023 Hey everyone! Hope you're doing well and enjoying the autumn season! December is right around the corner...and the year is almost over! Netflix is going to keep the fu...

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Shop local during the holidays: ShopWithOwners.ca

  Looking for an easy way to find local small businesses to help with your holiday shopping?TELUS Business will help you find new favourites in your community for all your gifting needs during the fes...

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Prime Video on TELUS - November 2023

Prime Video on TELUS - November 2023 November is here, and 2023 is quickly coming to a close. As the nights get longer, there's nothing better than kicking back and checking out that new movie your co...

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Netflix on TELUS - November 2023

Netflix on TELUS - November 2023 Hey everyone! Hope you're doing well and enjoying the end of summer! November is right around the corner...and the year is almost over! Netflix is going to keep the fu...

0 Comments