Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
68.2K Members
582 Online
10.7K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,414 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,992 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,292 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,715 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,972 Posts

Latest forum discussions

Signal strength

Why does my iPhone SE possibly the worst iPhone ever access optic TV in the most remote regions of my house while the optic box often struggles and it’s closer to the wifi unit. Looking for a amazing solution

Wkmacd by Just Moved In
  • 0 Views
  • 0 replies
  • 0 kudos

Fraudulent Activity

So a Telus agent had contacted me regarding a offer which I would get unlimited data with an iPhone 15 Pro Max for the two lines I have on my account. A week later the devices arrived and on the same day I received another call from a supposed Telus ...

Boaly100 by Just Moved In
  • 33 Views
  • 1 replies
  • 0 kudos

Account locked

My account is locked and can't reset my password. I'm not receiving any of the reset password or login link emails. I've checked and it's not in my spam mailbox.

link1927 by Just Moved In
  • 25 Views
  • 1 replies
  • 0 kudos

Crow damaging the lines in front of our building?

I asked about this on Reddit and included a picture. According to the electrical enthusiasts over there the thing that's being punished by the crows is a splice cover for non-electrical cables.Anyway this crow is obsessed with it and today I saw it w...

Meeko by Just Moved In
  • 21 Views
  • 1 replies
  • 0 kudos

#TELUS wifi does not connect

When i try to connect to the #TELUS public wifi the sign in page does not load. It times out after I click the push notification for "Sign into Telus" and says "Webpage not available ... net::ERR_TOO_MANY_REDIRECTS" I currently use the Brave browser ...

nueonetwo by Friendly Neighbour
  • 414 Views
  • 11 replies
  • 0 kudos

TELUS Rewards page not loading

When I try to access the rewards page from a browser this is all I get:URL: https://www.telus.com/my-rewards/dashboard/eban/[*****************]It works when accessing from the My TELUS app and I'm able to select a reward to redeem but then I get this...

xray_0-1705985236843.png Screenshot_20240122-210431_My_TELUS.png
xray by Hero
  • 24420 Views
  • 141 replies
  • 2 kudos

Resolved! Why can't I cancel my PikTV easily?

It's frustrating to know you can't cancel your PikTV subscription easily. You try calling them to the recommended number (1-888-811-2323), only for the virtual assistant giving you a recommendation to manage your channel subscriptions... I just want ...

JasonG by Just Moved In
  • 527 Views
  • 3 replies
  • 0 kudos

Sent to collections after service

I have been a Telus customer for over 10 years. I was upgraded to a new Telus hub system, saying the old ones were being phased out. After having the new one set up for some time, I realized my phone and computer were still connected to the old hub d...

KNichol by Just Moved In
  • 51 Views
  • 1 replies
  • 0 kudos

I deleted my eSIM

I got a new phone and I successfully transferred all my data to the new phone. When I was going to transfer my SIM card over, it gave me the option to convert my SIM to an eSIM. I did so without really reading what would happen so I did not know that...

esimfix by Just Moved In
  • 31 Views
  • 1 replies
  • 0 kudos
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

Prime Video on TELUS - June 2024

Prime Video on TELUS - June 2024 June is almost here already, and the days are getting longer! As we can all agree, there's nothing better than kicking back and checking out that new movie your cowork...

0 Comments

Netflix on TELUS - June 2024

Netflix on TELUS - June 2024 Hey everyone! Hope you're doing well and getting ready for summer! June is right around the corner (already!) and Netflix is kicking the new month off with another batch o...

0 Comments

Prime Video on TELUS - May 2024

Prime Video on TELUS - May 2024 May is almost here already, and the days are getting longer! As we can all agree, there's nothing better than kicking back and checking out that new movie your coworker...

0 Comments

Netflix on TELUS - May 2024

Netflix on TELUS - May 2024 Hey everyone! Hope you're doing well and enjoying the springtime weather! May is right around the corner (already!) and Netflix is kicking the new month off with another ba...

0 Comments