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Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,062 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,514 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,283 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,605 Posts


A gathering place for like-minded people to meet, greet, and discuss.

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Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,778 Posts

Latest forum discussions

Easy roaming extra charges

I was on vacation out of Canada with data turned off for primary TELUS number (I have used other travel sim).However,they charge me for 4 days in roaming even the data was turned off. When I call to complain ,customer support told me that if I don't ...

Outdoor Camera not triggering at all events of activity.

I just had this system insalled this week, and already am disappointed. The camera only seems to be triggered by half of the activity events that occur - what's the point of a security camera if it doesn't pick up everything it's programmed to? How d...

2065AG by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Telus Home Security is very disappointing

The Telus Home Security system is very disappointing. The system is constantly missing significant movement near the house (family members or couriers returning/leaving) and not recording this. In order to increase what is being recorded we had to ma...

Fibre in Medicine Hat

Hello, Does anyone know when Fibre will be coming to Medicine Hat from Telus? I have been waiting for 3 years now and want to switch from Shaw/Rogers.

Resolved! Why Am I Getting Alberta Evacuation Alerts in Saanich BC?

Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB. Can someone please fix this?It's important that we don't get used to irrelevant alerts to prevent "cry w...

Grimmt by Advisor
  • 3 replies
  • 1 kudos


Today I called to move my services for 1 week from now. The agent said this is not a problem and I'll basically be able to plug in my modem and go for it. Well, they shut off internet for my current address immediately. After spending an hour on the ...

DTombu by Just Moved In
  • 0 replies
  • 0 kudos

Fiber Optic Hookup

Hi there, I'm in Revelstoke and a home I may purchase did not hook up to the fiber optic internet when it was offered several years ago. Does Telus charge to now do this install?

Hock_ by Just Moved In
  • 0 replies
  • 0 kudos

Doorbell camera

This is long overdue, as I've had the doorbell camera for almost 2 years now (felt almost bullied into it when we last negotiated service rates). Anyway, the doorbell camera is very inconsistent in what it records. When we first got it we had multipl...

bwillway by Just Moved In
  • 0 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

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