Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.

Showing results for 
Show  only  | Search instead for 
Did you mean: 
65.7K Members
699 Online
10.1K Posts



Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,637 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

7,981 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,243 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,464 Posts


A gathering place for like-minded people to meet, greet, and discuss.

171 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,584 Posts

Latest forum discussions

Calgary Strathcona Park Fibre Service

I am writhing in regards to the awful connection (Copper) we have been having over the past month or so. Very similar to many of the posts I have been reading. I’ve had 2 service people out the last 5 days to try and resolve the problem and the lates...

SSera21 by Just Moved In
  • 0 replies
  • 0 kudos

Are there VPN restrictions on Forum Posts now?

So added a new post in the Optik Forum with 3 screen shots (pics). https://forum.telus.com/t5/Optik-TV/Series-Recordings-TelusTV-21T-changing-from-New-amp-Repeat-to/td-p/146816 The 3 pics don't always appear visible... Tried 4 different browsers both...

MrSL by Leader
  • 9 replies
  • 0 kudos

Is 1-855-844-8435 a valid Telus #

I received call from this number saying my security is not connected and to quote a reference number to 1-855-844-8435. I am finding mix answers online, some say it is a scam to have access to security system to break into your house and others say i...

Home page when opening TV

I recently switched my grandparents over from ShawTV. Previously, we would open the tv and it would resume the same channel from when we closed it. Now with Telus we’re getting a lot of pop ups saying to login to google and it’s showing a home page w...

Lammindy by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Is BBC First on free preview?

Is BBC First currently on free preview? I recently signed up for Telus TV+ (or is still Optik TV?), and I get BBC First even though I didn’t subscribe to the Variety theme pack. None of the other channels in the Variety theme pack show up in the guid...

Useless telus wifi adult content filters

Hello everyone since telus upgraded us to Fibre options and replaced our router and wifi adult content filters is useless. I am very frustrated with this. The telus connect app has adult content filters set to turned on and does not block any PORN si...

Rwmv by Neighbour
  • 3 replies
  • 0 kudos

Telus t3200m compatability

will a telus t3200m modem work with an older tv box isb7105? Im asking because the newest optik box does not have rca ports on it which I need to power my older plasma tv . Its lacking hdmi port

lennxo by Just Moved In
  • 1 replies
  • 0 kudos
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

Xbox Game Pass Ultimate - 6 Months on us!

Xbox Game Pass Ultimate - 6 Months on us! Here's how to redeem your first 6 months of Xbox Game Pass Ultimate ("XGPU") on us today! ¹ Once your TELUS PureFibre internet install is complete, simply fol...


Prime Video on TELUS - March 2024

Prime Video on TELUS - March 2024 March is almost here, and springtime is finally upon us. I'm always excited to see what great new shows and movies are dropping with each new month, and March is defi...


Netflix on TELUS - March 2024

Netflix on TELUS - March 2024 Hey everyone! Hope you're doing well and enjoying the spring season! March is right around the corner (already!) and Netflix is ringing in the new month with another grea...


Super Bowl LVIII

Super Bowl LVIII What a great season it's been! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more drama tha...