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8,935 Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,447 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

8,952 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

368 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,708 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

2,729 Posts

Latest forum discussions

Ask a question

Not able to log in to Telus Tv+

I am trying to log into telus tv+ website i get error message saying You are not currently logged in please try to login again.and when trying to log into app i get auth-error.Had a chat with customer support even they are clueless please help me!!

nikusa by • Neighbour
  • 978 Views
  • 2 replies
  • 0 kudos

2.4G band isolation with Actiontec T3200M

I am having issues with my Sonos speakers. They have issues on the 5G band on this router, so I have moved them to the 2.4G band.But, the Sonos speakers now are only accessible to other devices that are using the 2.4G band. I can't connect or control...

joeser by • Just Moved In
  • 23 Views
  • 1 replies
  • 0 kudos

Customer service hotline.....

What's up with the customer service phone line? Had a recent system upgrade and trying to call to sort some things out. 20 minute wait. Ask a question, reps can never answer a question without transferring to someone else or asking for help. 20 more ...

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by • TELUS Team Member
  • 44955 Views
  • 171 replies
  • 6 kudos

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Cwg23 by • Neighbour
  • 619 Views
  • 13 replies
  • 0 kudos

Data speed issues - coverage in general

We have a good-sized business account with Telus - 250+ lines spread across Ontario. We have noticed over the last year or so a major decrease in network speeds. We can have staff in major centres (Toronto, Mississauga, London, Hamilton, Barrie) with...

Access Hub NH20A Installation

I have received mixed information as to where the white box should be installed. It is on a glass table below TV but have been told it should be installed on the wall? Can anyone here tell me what is correct?thanks folks.

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Latest from the Neighbourhood Blog

Streaming on TELUS - October 2024

Streaming on TELUS - October 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! October is right around the corner (the summer went by too fast!) and that means another new bat...

0 Comments

NFL Kickoff 2024

NFL Kickoff 2024 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...

2 Comments

Netflix on TELUS - September 2024

Netflix on TELUS - September 2024 Hey everyone! Hope you're doing well and enjoying the summer! September is right around the corner (the summer went by too fast!) and Netflix is kicking the new month...

0 Comments

OLN Channel Turndown

Hi Neighbours, Starting September 1, 2024, OLN will no longer be offered on Optik TV. The channel will be removed from your account and all theme packs. No action is required on your part. If you were...

1 Comments
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