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72K Members
3,153 Online
9,468 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,923 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

9,733 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

423 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,944 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,031 Posts

Latest forum discussions

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Is there a way to communicate with a specific agent?

I have been Telus customer over 22 years. CAN TELUS HAVE A SPECIFIC AGENT CONTACT ME BY EMAIL? It is so excruciatingly difficult to resolve anything with Telus. I spent hours after hours on the phone and when finally ONE agent could help me properly,...

KMNI by • Just Moved In
  • 15 Views
  • 0 replies
  • 0 kudos

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Cwg23 by • Neighbour
  • 4719 Views
  • 68 replies
  • 0 kudos

How can I get out of a telus service agreement?

I called Telus a few months ago because my internet bill was getting ridiculously high. I was paying almost double what some people in my family were paying, and they had more services than just internet. I eventually made it to the loyalty customer ...

Shawna7 by • Just Moved In
  • 18 Views
  • 0 replies
  • 0 kudos

MyTelus

Dear Telus,If you read this, you should know that two-factor sign in on MyTelus is not working on a desktop at this time. Verification code takes 5 minutes or more to come through. Type in, hit submit and .... nothing.Better have some one check this ...

AshF by • Neighbour
  • 42 Views
  • 1 replies
  • 0 kudos

Voicemail to text

Trying to set up Voicemail to Text to go to a specific email address - the support page says do this in your account but I can’t find out where.

Stevo2 by • Neighbour
  • 55 Views
  • 3 replies
  • 0 kudos

failed switch my home phone number to new mobile number

I am following guide "Subscriber phone number change", filled all my information and submit, and got a error message "[FailureReason [code=PV-413, description=numberPortItem.dslActionCode IS REQUIRED, field=numberPortItem.dslActionCode]]". Please adv...

YanQ by • Just Moved In
  • 14 Views
  • 0 replies
  • 0 kudos
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Happy Halloween!

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