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75K Members
589 Online
10.6K Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,451 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

10,944 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

483 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,280 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,942 Posts

Latest forum discussions

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Bridging NH20T issue

Hello all:I just had PureFibre 3GB set up this week, replacing my previous Shaw/Rogers connection.I currently have a small PC with dual 2.5GB ethernet ports running OPNSense working as a router, and my other equipment connected behind that. It's been...

neilp316 by • Just Moved In
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  • 0 replies
  • 0 kudos

Recording policy changes?

We just got a fibre optic upgrade and have had nothing but problems in terms of intermittent tv and internet. The techs we've dealt with over the phone and in person try to help, and the in-person tech installed a new type of cable box because they c...

CarolC by • Neighbour
  • 144 Views
  • 3 replies
  • 0 kudos

Telus TV-21T operating system issues

Sometimes you’re watching a show and you pause for a moment to have a close look at something in the picture. Problem is, the progress bar, title of the show and all of the option buttons come up and never disappear.Most other operating systems, thes...

Resolved! [Megathread] TELUS Rewards

Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electr...

A-B by • Community Manager
  • 106811 Views
  • 107 replies
  • 4 kudos

Lost 580 Rewards Points worth over $500 -> Thanks

Has anyone tied contacting any of the Consumer Protection programs or Media about Telus’ theft of our rewards points? As I started to hear about this from others I checked my two accounts in February to find 580 points missing. After numerous calls a...

Our two Telus phone numbers were deactivated

Our two Telus mobile numbers were on our individual accounts for many years with Telus however, in June 2024 a conman switched our phones to a business mobility plan without our knowledge telling us that we will save $10 a month. In December 2024 Tel...

TELUS Satellite choppy video

Over the past month or so all the sports channels and now the news channels on Telus satellite no longer plays the video smoothly. Its like there is a buffering issue or maybe the definition is now too high for the receiver to handle it smoothly? Its...

BDJ by • Neighbour
  • 191 Views
  • 2 replies
  • 0 kudos

Contacting Telus?

I am trying to contact Telus about my Home Security account. The website says call 310- 2255. But when I dial the number I'm told that it cannot be reached from my area. So now what?

Joliver by • Neighbour
  • 166 Views
  • 3 replies
  • 0 kudos

Another day dealing with Telus support...

... another day of complete let down. I've wasted enough of my time with them. I'm trying to cancel all my services and switch over to Rogers.My contract is all done and this was the opportunity to renew our relationship. Sadly, my initial request wa...

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Latest from the Neighbourhood Blog

Optik TV Lifestyle Content Free Preview

TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...

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Streaming on TELUS - March 2025

Streaming on TELUS - March 2025 Hey everyone! Hope you're doing well and enjoying the new year! March is right around the corner, and another month means another new batch of great movies and shows to...

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Super Bowl LIX

Super Bowl LIX Another wild NFL season is in the books! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more d...

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Streaming on TELUS - February 2025

Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...

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