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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

20,841 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

11,459 Posts

Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

16,094 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,164 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,196 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,076 Posts

how do i get the NASA channel? Im on the new Optik TV service. Is it avail in HD? 4K? SD? It looks like it is supposed to be part of the Knowledge Pack as of 2019, but i only see Documentary channel when i look at the channels that are listed as part...

Telus Pure Fibre - info mailed to my personal home address

Hello,I went and got the mail yesterday and in the mail box was card from telus about signing up for Telus Pure Fibre internet. I thought oh how awesome i can finally get fibre to my home. Well i called the phone number in the card to only wait on ho...

CRTC new streaming rules and Optik TV

Since Optik TV (and Bell's Fibe Tv and Rogers ignite) are for all practical purposes streaming services, does the CRTC new rules on streaming services apply to them?

tv apps stalling

I'm new to Telus and am extremely unhappy with constant interruptions while watching TV. I have called Telus tech support multiple times, spend literally hours on hold, and am still having issues. I live in White Rock BC...anyone else having similar ...

Payee Option

What is the payee for Telus Security?

Little or no cell signal

When is Telus going to fix the lack of cell signal in the area around 152nd street and 24th avenue in South Surrey? For at least a year the cell signal has been very poor or non existent within about 6 blocks of this location. Also the area around 21...

TERRIBLE SERVICE

IN AUGUST of this year, i attempted to have my home security system upgraded. I called telus security they could not find my account number. It took three days, on the phone waiting for hours, finally it was found, the salesperson came out did the ta...

Optik Evolution & TelusTV-21T or new AndroidTV boxes

Is the Optik Evolution & TelusTV-21T (as marked on tuner box) the same animal? I think so, just that only heard Evolution on this forum. Can this forum ADD Evoultion as a sub catagory so that users can post questions for there TelusTV in the correct ...

Sony Bravia TV remote - TELUS controls don't work??

I just got a nice 2023 Sony Bravia XR-55A80L, and duly followed its instructions to setup my Telus box (technicolor IPV5050), that also worked fine with my previous Sony Bravia.My new Sony remote works fine for everything, EXCEPT for "TELUS controls"...

Poor cell signal in south Surrey

There is very poor cell signal in the south Surrey area. Especially near Safeway on 24th and 154th all the way to Home Depot and beyond. It has been like this for the two years that I've had Telus cell phone. What does it take to get Telus to improve...