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I signed up for Telus SmartHome with our internet renewal as the agent told me she was able to provide a promo price on the internet and home phone plan, if we signed up for SmartHome, also at a promo price. Seemed pretty good at the time as the over...

Does anyone know how I can get Telus to stop doub?

Hey- I am a Telus Mobility customer since the ‘90s. Here’s the Cole’s Notes of our issue- Landline didn’t work from April to September took forever to fix, along the way our internet was “upgraded” at no extra cost to us. We discovered that we were b...

Cancellation help requested.

I’m in an odd situation where I need to cancel internet service for the time being. Wife took a job loss here in Stettler. We’re now moving to Innisfail area to live off grid in our RV while our two houses sell out here in Stettler, and so my wife is...

Resolved! Showcase On Demand Not Available

I am subscribed to showcase, and I can't access the on demand shows. Why? Telus can't be double dipping for costs when I already subscribe to it.

Digital boxes

I have tried to order a digital box so we can enjoy our Disney + subscription on our main tv. Was told they aren’t available even though I was able to order one after being on hold for 2hrs on Jan 13. When will these be available so we can enjoy our ...

Cannot login to Telus Web Portal

Hi, in the last few days, we have not able to login to our my telus account. We are getting Sorry, you have been blocked, you are unable to access telus.com, It is saying to email the site owner to let them know you were blocked with cloudflare Ray I...

Missing episode

Hi! Missing episode of Married at First sight season 18 episode 15. Please fix. Thank you!

Possible to have 3 seperate Wifi profiles?

I would like to create 3 seperate wifi profiles, one for each of my kids with different devices and different schedules. Is this possible? So far I have only been able to create a Family profile with different schedules but unfortunately these schedu...

Sound Bar Issues have Started

I have a Samsung TV and a Samsung Soundbar that have worked well together for years. Recently, however, I started receiving an ARC incompatibility message when turning on the TV, and the soundbar no longer produces audio. The issue temporarily resolv...

Refund after returning phones

Hi, I have returned 2 iPhones under the buyers remorse and it was during the strike. Couple of months forward they still haven’t refunded me yet and keep on telling me to wait. I was promised a refund but was told that it was not true and the agent m...