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72.1K Members
1,612 Online
9,525 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,012 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

9,782 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

431 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,960 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,088 Posts

Latest forum discussions

Shipping process

I ordered the Airpods 4 almost a month ago now and while it said it was going to be processed and shipped possibly on the 21 it has not, or so that's what the app and order status says, After making several phone calls first saying that they would "e...

Is call control no longer supported?

I have been using call control for quite some time I am wondering if like other Phone service has Telus given up supporting them? I can activated call control but when I click on my accepted list or blocked list I can no longer add a number. I have c...

Router default password for router

I can login to my gateway (.62) using the default password, but when I try to login to the router (.254) it doesn't work.I've tried resetting passwords, but no luck... any ideas? I need to configure my route's firewall. thanks in advance! (I use fibe...

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Shady scamming practice

Nov 29: order placed for 2 lines for Telus mobility, with sim card and phone. Was told plan fee starts when lines get ported overDec 2: received sim cards and ported 2 lines overDec 5: received first bill for service from Dec 2 to Jan 1, AND prorated...

BVH by Just Moved In
  • 14 Views
  • 0 replies
  • 0 kudos

Unable to change the voice mail language

Hi,I am a new customer from Quebec. I try to set up the greeting message for my voice mail. I realized that I couldn't do it because the default language is in French, for which I don't really understand and follow. The provided instruction in Telus'...

Alanhq by Just Moved In
  • 13 Views
  • 0 replies
  • 0 kudos

Plan offered and accepted; Sales won't honour it.

We had offers for plans and devices on all 6 lines (Telus bslusiness account) that were confirmed by phone and email, with us confirming via email to execute the deal officially. I even sent an email to ensure they received it, which they responded t...

JasonR1 by Friendly Neighbour
  • 68 Views
  • 3 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

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111th Grey Cup

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Streaming on TELUS - November 2024

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Happy Halloween!

Happy Halloween!   It's the scariest, most haunted time of the year! Halloween has arrived, and as we don our costumes and make room for the cascade of bite-sized candy headed our way...there's always...

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