Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.

Showing results for 
Show  only  | Search instead for 
Did you mean: 
62.9K Members
247 Online
13.5K Posts



Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

20,841 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

11,459 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,164 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,196 Posts


A gathering place for like-minded people to meet, greet, and discuss.

171 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,076 Posts

Latest forum discussions

Resolved! NASA channel?

how do i get the NASA channel? Im on the new Optik TV service. Is it avail in HD? 4K? SD? It looks like it is supposed to be part of the Knowledge Pack as of 2019, but i only see Documentary channel when i look at the channels that are listed as part...

rt1 by Neighbour
  • 3 replies
  • 0 kudos

CRTC new streaming rules and Optik TV

Since Optik TV (and Bell's Fibe Tv and Rogers ignite) are for all practical purposes streaming services, does the CRTC new rules on streaming services apply to them?

Kent2 by Coach
  • 3 replies
  • 0 kudos

tv apps stalling

I'm new to Telus and am extremely unhappy with constant interruptions while watching TV. I have called Telus tech support multiple times, spend literally hours on hold, and am still having issues. I live in White Rock BC...anyone else having similar ...

Gina1962 by Just Moved In
  • 1 replies
  • 0 kudos

Little or no cell signal

When is Telus going to fix the lack of cell signal in the area around 152nd street and 24th avenue in South Surrey? For at least a year the cell signal has been very poor or non existent within about 6 blocks of this location. Also the area around 21...


IN AUGUST of this year, i attempted to have my home security system upgraded. I called telus security they could not find my account number. It took three days, on the phone waiting for hours, finally it was found, the salesperson came out did the ta...

curbarn by Just Moved In
  • 2 replies
  • 0 kudos

Optik Evolution & TelusTV-21T or new AndroidTV boxes

Is the Optik Evolution & TelusTV-21T (as marked on tuner box) the same animal? I think so, just that only heard Evolution on this forum. Can this forum ADD Evoultion as a sub catagory so that users can post questions for there TelusTV in the correct ...

Rocky3 by Advisor
  • 12 replies
  • 0 kudos

Sony Bravia TV remote - TELUS controls don't work??

I just got a nice 2023 Sony Bravia XR-55A80L, and duly followed its instructions to setup my Telus box (technicolor IPV5050), that also worked fine with my previous Sony Bravia.My new Sony remote works fine for everything, EXCEPT for "TELUS controls"...

ron9 by Just Moved In
  • 0 replies
  • 0 kudos

Poor cell signal in south Surrey

There is very poor cell signal in the south Surrey area. Especially near Safeway on 24th and 154th all the way to Home Depot and beyond. It has been like this for the two years that I've had Telus cell phone. What does it take to get Telus to improve...

Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

Prime Video on TELUS - October 2023

Prime Video on TELUS - October 2023 October is here, and the autumn season is in full swing. As we approach the Halloween season, there's nothing better than kicking back and checking out that new mov...


Netflix on TELUS - October 2023

Netflix on TELUS - October 2023 Hey everyone! Hope you're doing well, and enjoying the end of summer! October is right around the corner...and Halloween is almost here! To ring in this most glorious t...


NFL Kickoff 2023

NFL Kickoff 2023 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...