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10.4K Posts



Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,002 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,456 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,281 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,580 Posts


A gathering place for like-minded people to meet, greet, and discuss.

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Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,772 Posts

Latest forum discussions

Door to Door Salesman Deciept

I see many post that are similar to the one i am about to write hear. How do these guys get away with it. In February a door to door Telus representative came to my door with an offer to install Telus Security as Telus was on a big promotion campaign...

Scammed by real Telus agent

Just recently, I signed up with Telus. Mind you, I got this promotion at a REAL Telus store in the mall where I'm from. The agent said they would give me a discount of $30/line for 3 lines so $90 before taxes. It's been about a month now and my bill ...

amel7282 by Neighbour
  • 7 replies
  • 0 kudos

TV in BC Long-term Care home

Have spoken with an agent and a supervisor trying to arrange TV service for my mother who just went in to long-term care. They keep telling me I need to order internet and Optik TV for her. This is crazy! A partially paralysed 85 year old does not re...

DGC1 by Neighbour
  • 4 replies
  • 0 kudos

Resolved! Surround sound - 5.1 no more???

So I switched to the new Telus Tv+ Digital box, cloud recording 5 long months ago... What's going on with the sound quality now? I have seen other (similar) posts but non resolved.I'm in B.C. the loss of 5.1 was really obvious watching the news on ei...

MrSL by Leader
  • 11 replies
  • 0 kudos

Optic in US

Anyone found a way to watch Telus Optic in the US. Now that Telus has removed vacation suspension we pay for Optic for no service while on vacation in the US. A total rip-off especially now that even a VPN link is now blocked. Come on Telus, this is ...

AMdrum by Neighbour
  • 0 replies
  • 0 kudos

Heartland series on Netflix

Just returned from the US where Heartland is streaming on Netflix. Back in Canada and it is not being streamed. Absolutely disgraceful that a series listed as a CBC original is not shown in Canada. Another huge disappointment for Netflix in Canada.

AMdrum by Neighbour
  • 0 replies
  • 0 kudos

Telus Poor Response

I found a Telus distribution box unlocked and wide open. It is box 3021 A at the intersection of Oakfield Drive and 30St. S.W. IT took me over 30 minutes through various "help" numbers to report this to Telus service. The first contact could not unde...

Telus Fiber With Ubiquity Dream Router

I recently purchased a Ubiquity Dream Router and am unable to connect the device to the fiber modem. When I do it notes no internet. I spoke to Telus and they were escalating it and then unfortunately our call was disconnected. I have a Tplink Deco M...

P_R by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! TP-Link Deco AX3000 WiFi 6 Mesh System

Thinking of replacing my existing T3200M router plus 3 Arcadyan extenders with a TP-Link Mesh system. My wifi network has been showing some flakiness of late and I'm thinking it's time to move on. I use Optik TV plus but without any Telus custom boxe...

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Latest from the Neighbourhood Blog

Prime Video on TELUS - April 2024

Prime Video on TELUS - April 2024 April is almost here, and the weather is finally warming up! As we can all agree, there's nothing better than kicking back and checking out that new movie your cowork...


Netflix on TELUS - April 2024

Netflix on TELUS - April 2024 Hey everyone! Hope you're doing well and enjoying the springtime weather! April is right around the corner and Netflix is kicking the new month off with another batch of ...


Xbox Game Pass Ultimate - 6 Months on us!

Xbox Game Pass Ultimate - 6 Months on us! Here's how to redeem your first 6 months of Xbox Game Pass Ultimate ("XGPU") on us today! ¹ Once your TELUS PureFibre internet install is complete, simply fol...


Prime Video on TELUS - March 2024

Prime Video on TELUS - March 2024 March is almost here, and springtime is finally upon us. I'm always excited to see what great new shows and movies are dropping with each new month, and March is defi...