Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
76.8K Members
586 Online
10.2K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,101 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

24,700 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

550 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,603 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,248 Posts

Latest forum discussions

my children are disabling wifi schedules

my children are disabling wifi schedules that i set up in the telus android connect app. i have whitelisted all mac addresses in the router. changed the router admin password and my "my telus" password for logging into the android app and telus onlin...

planetx by Just Moved In
  • 1 Views
  • 0 replies
  • 0 kudos

Stream+ Billing

So previously I had noticed, that although I live and receive the Stream+ bundle in Alberta, A GST only province, that I am getting charged HST which works out to an extra 8%. I had called and questioned telus about said issue and they said there had...

Delete all Recordings

I just got a Telus Doorbell Cam. Is there no way to delete all recordings at once. I live in an apartment and so have lots of recordings. Takes me forever to delete them all. There has to be a better way.

Resolved! ch 355 Cottage Life - ending?

My guide info for ch 355 Cottage Life seems to end at 9:15pm Sunday June 15 (tonight). Instead of program information, all it shows is "SIGN OFF" for the next two weeks. According to the Cottage Life TV website, the channel is a going concern. So is ...

rhvic by Organizer
  • 219 Views
  • 3 replies
  • 0 kudos

Roku stick has killed Optik box HDMI

I wanted a way to appletv+ but didn't want to lose the Optik pvr box. Telus tech suggested adding a Roku, just installed & plugged Roku into HDMI splitter that connects my devices to TV. Now there is no output from HDMI of Optik, tried unplugging eve...

Mozzer by Friendly Neighbour
  • 55 Views
  • 5 replies
  • 0 kudos

Service cancelled by Telus accidently.

2100 words is not enough to describe the misery Telus is putting me thru. Someone inputted a wrong address so Telus cut off my TV and internet. Took two 5 hour long calls with techs and Loyalty just to get my service back. Instead of just restoring s...

Qwewsy by Neighbour
  • 28 Views
  • 2 replies
  • 0 kudos

Roaming

Currently travelling through Europe and thought my ESIM was so I've been using my phone quite a bit. Just looked today and saw it was inactive up until now... I've been here since June 12th am I about to get an absolutely insane phone bill for the da...

IMG_0469.png
Mberard by Just Moved In
  • 17 Views
  • 1 replies
  • 0 kudos
Fresh on the block
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

Streaming on TELUS - June 2025

Streaming on TELUS - June 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! June is right around the corner, and another month means another new batch of great movies and show...

0 Comments

TELUS TV+ is now available on Fire TV!

TELUS TV+ is now available on Fire TV! Great news! The TELUS TV+ app is now available for download on Amazon Fire TV, giving you even more ways to stream your favourite shows, movies, and live TV chan...

0 Comments

Streaming on TELUS - May 2025

Streaming on TELUS - May 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! May is right around the corner, and another month means another new batch of great movies and shows ...

0 Comments

Optik TV Lifestyle Content Free Preview

TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...

0 Comments