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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,137 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

10,505 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

452 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,165 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,486 Posts

Latest forum discussions

Resolved! New Telus PureFibre installation Quebec

Hi everyone, I'm new to the Telus fibre family. Today was the day of the installation. The first tech who came was a Bell technician, and luckily I manage to call the Telus tech when the Bell tech was there, because he told me to not use the Nokia ON...

Call Forwarding Variable

Hi, I am trying to activate call forward variable. I dial the *72 then get the desired number to forward to. After entering the number it gives busy tone. Doesn't matter what number I try to forward to. Tried to talk to support and they are no help (...

Timmah2 by Organizer
  • 364 Views
  • 9 replies
  • 0 kudos

Price Match

I submitted the price match request and its been 2 weeks now. No message or email regarding price match. When i called customer service, they said they do not see anything regarding this request on their end. i would like to resolve this asap.

Elinikki by Neighbour
  • 1562 Views
  • 16 replies
  • 0 kudos

Resolved! can't activate disney plus subscription

I've been having this issue for several weeks, when I try to go to the subscription page to manage my subscription I get the error 'Sorry, your subscriptions list is not available at this time. Please try again or check back later' but I have been re...

Damaged undergound cable

We have lived in this townhouse for over a year and just over the last month or two we have started having trouble with our internet. We have the older modem with the 2 DSL cables on it and DSL 2 flashes almost constantly or turns off completely. We ...

Ellewahl by Just Moved In
  • 9 Views
  • 0 replies
  • 0 kudos

Menu issue TOD

Scrolling to TV on demand, Crave TOD and down to Movies and specials it is only showing one movie Borderlands. No option to select any further categories. Had to select that movie and manually scroll up 70 selections to get to the one I wanted. STB h...

Dave630 by Just Moved In
  • 13 Views
  • 0 replies
  • 0 kudos

4K Digital Box Wireless (Solution)

My Optik 4K Wireless Digital Box now is working like a charm: The first day, I fumbled with the box, something with the initial firmware isn't correct. It freezes some times.But some one told me to unplug my Wireless Router/Hub/Pods, after that I wai...

tvwatcher8 by Friendly Neighbour
  • 81 Views
  • 5 replies
  • 1 kudos

Urgent: Installation Delays and Miscommunication

I ordered a 3Gb fiber plan last week and was told I’d receive an email with plan details. I didn’t. After following up, I learned the agent had misspelled my email, and since emails are system-generated, I couldn’t receive it again. When placing my o...

YeiBalam by Just Moved In
  • 18 Views
  • 1 replies
  • 0 kudos

Optik ticks me off

Am I the only one who has no problems connecting to optik tv in their house using an iPhone or iPad but it’s hit and miss with the Telus supplied android boxes. The apple devices can be further from the Wifi router but work faithfully. Can’t go back ...

Wkmacd by Friendly Neighbour
  • 94 Views
  • 3 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Super Bowl LIX

Super Bowl LIX Another wild NFL season is in the books! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more d...

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Streaming on TELUS - February 2025

Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...

1 Comments

Holiday Movies - 2024 Edition

Holiday Movies - 2024 Edition If you’re like me, then you know how special it is to kick back with your loved ones after that big holiday dinner and dig into the perfect holiday movie. There's also no...

0 Comments

Streaming on TELUS - December 2024

Streaming on TELUS - December 2024 Hey everyone! Hope you're doing well and getting ready for the holiday season! December is right around the corner, and the year's almost over! Another new month mea...

0 Comments