Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
7,458 PostsLatest forum discussions
Telus account still open on credit report in spite of it being cancelled
I am trying to find out which debt collection agency has bought my Telus account debt to settle the account and get the active status changed on my credit report. The account was cancelled, but it is still reflecting missed payments on my credit repo...
Phone Wrongly Blacklisted
In August of 2024 I upgraded my phone, walked out of the store with my S22 and new S24 in hand, and waited the hours for my new phone to fully organize itself. The old phone went into the junk drawer where it was forgotten. Fast forward to November 2...
Lost 580 Rewards Points worth over $500 -> Thanks
Has anyone tied contacting any of the Consumer Protection programs or Media about Telus’ theft of our rewards points? As I started to hear about this from others I checked my two accounts in February to find 580 points missing. After numerous calls a...
Rewards
@BMOC "Hi, I had 459.22 Telus Rewards points as of December 2023, and last week I was shocked to find out that the points have suddenly expired. If I had known about this, I would have cashed in the expiring points for rewards. I only found out about...
why can i not record tsn,
i can not recorded f1 on tsn, i used to be able to record the races ,whats going on,
cancel home security,
Recently got new contract with 3 phones, sales person said if I bundles with security plan I would get a better deal and as bonus I would receive a FREE gift of a door bell or camera. Needless to say I see no bundle discount on my bill and I have rec...
Can't manage my package selection through the website or the Telus app
I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on different browsers - Chrome, Firefox, Edge with the same results...
my rewards went missing
What happened to my years of rewards?
Thinking about Telus? Don't!
That was the most painful experience ever. Thought I would take advantage of the great deals on phone plans. Ordered online, esim, okay. Then it became a nightmare of constant texts, emails and calls and even an instore visit to verify and validate. ...
Asus Router IPTV
I am looking for help to get my 2 Optik TV boxes that are wired to my LAN to work on my Asus AT-AX86U Pro... I just purchased the RT-AX86U Pro to replace my RT-AC68U which has been working flawlessly with the Optik TV boxes for 5+ years with just a f...
Latest from the Neighbourhood Blog
Optik TV Lifestyle Content Free Preview
TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...
Streaming on TELUS - March 2025
Streaming on TELUS - March 2025 Hey everyone! Hope you're doing well and enjoying the new year! March is right around the corner, and another month means another new batch of great movies and shows to...
Super Bowl LIX
Super Bowl LIX Another wild NFL season is in the books! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more d...
Streaming on TELUS - February 2025
Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...
