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Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

21,115 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

9,588 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,193 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,298 Posts


A gathering place for like-minded people to meet, greet, and discuss.

171 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,269 Posts

Latest forum discussions

Telus Optik tv guide error for ch 716 Travel XP

Every time there is a time change (twice a year), there is a subsequent error in the Telus optik tv guide for one channel in particular. Currently, after the return to standard time, the schedule for the Travel XP channel 716 is out by one hour. This...

rhvic by Neighbour
  • 2 replies
  • 0 kudos

Telus mcconachie

I've called Telus about this problem and they couldn't find any problems with my phone, it's settings or the sim card. They also went on to say the cell tower is 'ok'.This has clearly been a problem for many people especially when global News reporte...

Do you not want my business?

I am currently a Shaw/Rogers customer. I have TV/Intenet/Home Phone service. My hardware is reaching end of life and I need to upgrade.I called you today because I noticed you still had Black Friday deals for new customers.I spoke to an agent a few m...

hgillis by Just Moved In
  • 0 replies
  • 0 kudos

Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...

optik tv setup image.png
Iv4n by Just Moved In
  • 6 replies
  • 0 kudos

Fibre Line Broken

I moved into a new built property in the first week of September and got telus to come install my internet. Turns out my Fibre lines are broken somewhere from my house to the junction box. Its been a month now without internet and I have been waiting...

Arasool by Neighbour
  • 6 replies
  • 1 kudos

Hollywood Suite Free Preview

Just wondering when the current National free preview for Hollywood Suite will start ???? Telus is listed on the Hollywood Suite site as one of the cable companies that are making this current free preview available so it should be available right no...


Resolved! [Megathread] TELUS Rewards

Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Amazon and PlayStation gift cards, to brand new ...

A-B by Community Manager
  • 47 replies
  • 4 kudos
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Latest from the Neighbourhood Blog

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Shop local during the holidays: ShopWithOwners.ca

  Looking for an easy way to find local small businesses to help with your holiday shopping?TELUS Business will help you find new favourites in your community for all your gifting needs during the fes...


Prime Video on TELUS - November 2023

Prime Video on TELUS - November 2023 November is here, and 2023 is quickly coming to a close. As the nights get longer, there's nothing better than kicking back and checking out that new movie your co...