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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,044 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

9,802 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

432 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,969 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,096 Posts

Latest forum discussions

Cannot Link Telus Home Assistand to Alex or Google Home

Starting 2-3 days ago I was no longer able to arm and disarm my Telus Alarm system using voice commands through Alexa. I unlinked and then tried to relink my account but I always get this message after I have logged into my Telus account: "Unable to ...

can't activate disney plus subscription

I've been having this issue for several weeks, when I try to go to the subscription page to manage my subscription I get the error 'Sorry, your subscriptions list is not available at this time. Please try again or check back later' but I have been re...

Port forwarding Arcadyan boost 2.1

Hi, I need to open port 3000 on my access hub but can only access the wifi hub which has no access to fire wall advanced settings or port forwarding. So I looked everywhere for a password to access the access hub but I have none. Only the admin passw...

Dafyd by Just Moved In
  • 42 Views
  • 1 replies
  • 0 kudos

Can't use second computer

When I plug both of my PC's into the modem/router. I am given the same EXTERNAL PUBLIC IP ADDRESS for both computers. This has made it completely impossible for the second computer to connect to certain games, or even websites completely. And is caus...

ERR_AGL_ACN_3545 - Login Failed

I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...

Paleniky by Neighbour
  • 5316 Views
  • 44 replies
  • 0 kudos

ALEXA linkage unsuccessfully after all known troubleshooting

I myself had my system stop working. I have a lot of hands on experience with ADC / TELUS SmartHome Security troubleshooting. After 2 days of all known troubleshooting steps my system will still not link via Alexa app. Currently my Christmas tree, my...

Resolved! Connect App - Not connected to Home Network

The Connect App no longer works. It says, "You need to be on your home Wi-Fi and enter your admin password to proceed. Please ensure you're connected to your Wi-Fi and reopen the app to try again" Well...... I have rebooted my ONTFactory Rest my Wifi...

No volume on show I'm watching on Hayu

Why is there no volume on only one show I'm watching on Hayu? I was watching an episode, put it on pause. Came back and hit play, no sound. I went back and tried starting the episode again. No luck. Tried putting on a different show, it had volume. T...

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Latest from the Neighbourhood Blog

Streaming on TELUS - December 2024

Streaming on TELUS - December 2024 Hey everyone! Hope you're doing well and getting ready for the holiday season! December is right around the corner, and the year's almost over! Another new month mea...

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111th Grey Cup

111th Grey Cup The big game is almost here! On November 17, the 111th Grey Cup will be held at BC Place in Vancouver where the Toronto Argonauts and Winnipeg Blue Bombers will square off to be crowned...

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Streaming on TELUS - November 2024

Streaming on TELUS - November 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! November is right around the corner, and we're getting closer to the holiday season! Another ne...

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Happy Halloween!

Happy Halloween!   It's the scariest, most haunted time of the year! Halloween has arrived, and as we don our costumes and make room for the cascade of bite-sized candy headed our way...there's always...

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