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11K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,944 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

11,485 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

524 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,509 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,186 Posts

Latest forum discussions

Missing Telus Points

I am writing as a long-term customer who is extremely upset about the recent loss of 203.19 points from my account with the introduction of your new rewards program.Frankly, I find it unreasonable that points I have earned over a long period of loyal...

No response

I put in a complaint using the online form about the unexplained increase in my bill. It said I should receive a response in 1-2 business days. It has been almost a week now. Will I ever hear back?

JoKA by Organizer
  • 55 Views
  • 2 replies
  • 0 kudos

Resolved! Telus Fiber With Ubiquity Dream Router

I recently purchased a Ubiquity Dream Router and am unable to connect the device to the fiber modem. When I do it notes no internet. I spoke to Telus and they were escalating it and then unfortunately our call was disconnected. I have a Tplink Deco M...

P_R by Neighbour
  • 2497 Views
  • 7 replies
  • 0 kudos

New Rewards Portal

So, I just got the email this morning about the new rewards portal and decided to check it out. I was looking at the points to redeem for gift cards and it seemed to not be as good of a conversion as I remembered. I popped onto the forums to see if a...

Clowie by Neighbour
  • 113 Views
  • 4 replies
  • 0 kudos

new android based boxes multiple problems

Hi: I am having all sorts of issues with the android based tv boxes.first:Our one box which is connected by ethernet, will on occasion go black for a bit then start again, there is no rhyme or reason as to when this will happen while watching a chann...

mderick by Neighbour
  • 72 Views
  • 2 replies
  • 0 kudos

Europe 30 day Easy Roam Travel pass

I am planning to go to Europe in multiple countries (Spain, Greece, Turkey, Italy), for 3 weeks. If I buy a Europe 30 days Easy Roam pass, will it be good for all the counties, or do I need a new pass each time I change country?I don't want to come b...

YvesM by Just Moved In
  • 13 Views
  • 0 replies
  • 0 kudos

Theme Packs

I had to upgrade from my 7 theme packs package to an 11 theme packs package jyst to get HGTV, Bravo, and the Food Network back. Not happy Anyhow, I cannot see the Food Network under TV On Demand / Lifestyle and I cannot see Bravo under TV On Demand /...

fdenobs by Neighbour
  • 50 Views
  • 1 replies
  • 0 kudos

Prepaid plan issue

I bought the $100 prepaid plan with promo 2G monthly data and unlimited talk and text one year on 17 May , but today I check my account that there is only 30 days promotion. After then there is only limited talk and text. Can anybody help me?

Stream+ Premium

When trying to activate i am getting an error "Account associated with access token is unknown or not found."

jschaus by Organizer
  • 44 Views
  • 2 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

TELUS TV+ is now available on Fire TV!

TELUS TV+ is now available on Fire TV! Great news! The TELUS TV+ app is now available for download on Amazon Fire TV, giving you even more ways to stream your favourite shows, movies, and live TV chan...

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Streaming on TELUS - May 2025

Streaming on TELUS - May 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! May is right around the corner, and another month means another new batch of great movies and shows ...

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Optik TV Lifestyle Content Free Preview

TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...

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Streaming on TELUS - March 2025

Streaming on TELUS - March 2025 Hey everyone! Hope you're doing well and enjoying the new year! March is right around the corner, and another month means another new batch of great movies and shows to...

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