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I have been hounded by a person claiming to be Edward Santos, Sales Representative for Telus businessI asked him to email me the details. The email contained these phone numbers T: +1-888-652-3947 Ext: 728 | M: +1-437-562-7817 and was sent from edwar...

How long does it take to get billing issue resolv?

On the call for over an hour on a working day?

Resolved! Telus TV Autoplay

I am asking again. I’ve been asking for years and many other users have been on this forum with the same issue. I will ask again, as this issue drives me right out of my mind. Once you watch live streaming TV, or start watching a PVR’d show - if you ...

Majority of pictures are too dark since install

Both my LG oled TV’s have very dark pictures during indoor scenes now . It’s as though Telus has some kind of firmware issue with there android tv boxes .Both tvs were perfectly fine before switching to Telus , as a matter of fact I had my oled tvs s...

Keeping Telus email address after cancelling Inter

I have Telus Internet and cell phone service. I am keeping my cell phone service, but unfortunately the Telus Internet service in my area has degraded so badly that I can no longer keep it. There is no Internet in my entire neighborhood and Telus can...

Resolved! Telekom Law Professional Corporation

I have just received a second e-mail from the Telekom Law Professional Corporation regarding an issue I had with Telus starting on May 3rd last year. At that time, I had switched over to Rogers. Rogers had informed Telus that I had switched providers...

Scam offer from [email protected]

I got a Call Offering me a better phone and plan service that was not listed in any Telus website or Koodo Website, So I ask for an email with the offer, and it came from this [email protected] I believe this one is a scam, when I s...

Anyone??

Telus forgot to add my easy payment to my account years ago, no notice no phone call no nothing. All I got was a letter from COLLECTIONS for $2200 I have repeatedly called Telus to figure out what is going on and they can’t tell me anything other tha...

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Status of Trade In Device

Hi,We mailed in our Iphones in January 2025 for trade-in, over 8 weeks ago and received the gift card for the value of one phone but still waiting on the other one. We have emailed trade in support a couple times without replies and called Telus, mes...