Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have two boosters and can I connect a specific booster to my ps4
Hello I am living in Royal Oak , Calgary I am currently using other provider which they offered me 600Mbps but tell you the truth the internet sucks and always buffer Problem is Telus doesnt have more than 50Mbps connection for my address. and Curren...
I would like to turn off the WiFi radio on the PureFibre modem. Is there a way to do this? I can see the option to pause WiFi on the myWiFi app, but that merely pauses access to all devices connected to it - including the wired ones! I want to turn t...
Will the Huawei smart hub work or does it need to be zte?
Hi there, I noticed on the My Wi-Fi app that my upload speed has drastically dropped. It used to average about 10Mbps but now it's at around 2-3 Mbps. My download speed, however, has remained the same since I first had the router installed in my apar...
I have watched almost every video on YouTube about port forwarding for telus and i still cant figure it out. I have port forwarded 6227 both TCP and UDP (neither work) on my desktop PC. canyouseeme.org says its closed Ive tried it on my friends compu...
I have Telus 150 with Telus boost wifi and my wifi sometimes shuts off randomly
I got Asus rt-ac86u a year ago but was only able to set it up recently and couldn't get it to work. Rt-ac86u WAN light is red, initially it is white and then after few seconds will turn red. I connected rt-ac86 WAN to Telus modem T3200m LAN1 (also tr...
I have Telus purefibre with internet 150 and also have Telus boost wifi. when I play games on my ps4 such as nba 2k20 I lag a lot
From last few days speeds are going down with intermittent failures. At the moment fluctuating between 10-20. I have tried to restart but it didn't solve my problem.
