Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I live in a Front Garage house and I booked an appointment for installation for my 1Gbps Telus pure fibre and I was considering having the router installed on the second floor is that possible, also does the technician need a coax outlet aside from t...
Hi all, I m new here so m not sure if my question would suite here. I m tking fiber 75mbps plan. When I talked to sales representative, he mentioned that my house has fiber connectivity. But installation guy is saying he need to do hole in the wall t...
Hi there, I have had a recurring problem for some time now, whenever I try to log into my T3200M, it always says "invalid username and password" above their fields, and below it says "You are currently logged in as: admin". I am unable to find anyway...
We have Telus 1gbps and recently moved and brought the router along with us. At our old location there was no issue, but in our new home the 2.4ghz band is extremely slow. I'm getting about 0-3mbps on my phone sitting next to the router using the spe...
I moved to Red Deer, AB a year and a half ago.... from Hinton, AB, a town a quarter the size of Red Deer. Hinton had fiber, Red Deer does not, at all. I managed to get Internet 150, which is fine. Now, I'm moving again. The live agent I spoke to says...
I am gonna move to the new home and have some questions about the telus internet. ↑↑↑↑↑ My new home is using this ONT ↑↑↑↑↑ My current home is using NOKIA ONT & T3200m Modem 1,Which model is the new one?2,Why does the Alcatel ONT used at the new home...
Currently using Telus Gigabyte Internet but the place I'm moving to has only an option of copper Internet 15 or 25 at the same price. I'd love to use Telus if things are reasonable to the place where I'm moving, but since there is a significant diffe...
I am told by TELUS that they cannot enable IPV6 for both our Xboxes. I am told by Xbox that only my internet provider can enable this? Is someone able to give me advice on what to do?
Does the echo show 5 work with the telus home assistance
I'm no longer able to access my telus email using Chrome as my browser. It's telling me:"This account is not allowed to sign in within this network.Please talk to your network administrator for more information." It worked just fine a week ago and I'...
