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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 133607 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58802 Views
  • 43 replies
  • 7 kudos

T3200m as WAP

I recently upgraded to Gigabit Fibre with the network hub and separate trash can WiFi6 router to replace the T3200m. Can I use the old T3200m as a WAP? When I connect it to the network using the WAN port I get a green light for Internet and WiFi and ...

djmatz by Neighbour
  • 2523 Views
  • 2 replies
  • 0 kudos

Why the constant harassment about PikTV?

Why is Telus repeatedly sending me emails about PikTV? There isn't an option to unsubscribe from these annoying emails. Actually I know why, it's to boost usage (a.k.a. ad revenue), but I don't watch TV and don't want PikTV either. I made the huge mi...

Open IIS Website using Public IP - Port Forwarding

Please help. The IIS Website works when I open using local IP and names:http://192.168.1.64:80http://127.0.0.1:80http://localhost:80-----------------------------The Telus Router Model is "TELUS Wi-Fi Hub".Internet Plan is TELUS Gigabit Internet (Resi...

Poor User Account system and Customer Support

I've been having some issues with Telus lately unfortunately.Firstly, my login email address was change to something which is not my email address.Secondly, that was fixed but then the support rep unlinked my mobility account from my account - I'm no...

Will_ash by Neighbour
  • 5120 Views
  • 6 replies
  • 0 kudos

Google Home not recognizing Optik TV Box

We have Optik TV at two residences, each with a different modem. All on the same account. We are trying to link Google Home to Optik TV at the second residence but GH does not recognize the Optik TV box as a device in set up. It instead shows TWO mod...

anniemac by Neighbour
  • 1227 Views
  • 0 replies
  • 0 kudos

Resolved! Peculiar problem with email and Thunderbird

I've been using Thunderbird as my default email program for a few years -used to use Eudora, but that's another story- and by and large it works well for the 3 email accounts we have. Today a frustrating issue manifested itself, I can get Thunderbird...

Pieter43 by Helpful Neighbour
  • 3379 Views
  • 3 replies
  • 0 kudos

Lawn and Driveway Restoration

Hello, I've been advised that the concrete in our area (Hidden Creek Hts, NW, Calgary) would be repaired in September, however it is October now and we haven't seen or heard anyone come by to repair our driveway yet. We would appreciate at least a le...

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