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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 142231 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60122 Views
  • 43 replies
  • 7 kudos

Getting Fibre connected to my house

Does anyone have any tips on to getting Fibre connected to your house. They ran the line in my neighborhood over the summer, but now I need them to run the line to my house. I have 5 tickets with Telus customer service, and I've filled out the online...

JeffU by Neighbour
  • 4595 Views
  • 6 replies
  • 0 kudos

Telus Connect and Parental Restrictions Issues

So this is a bit frustrating. I have been using the parental restrictions on my kids ipads just fine until recently. Now these ipads just stopped working on the wifi during the day and the app won't even let me check the profiles. Every other device ...

WilliamL by Friendly Neighbour
  • 10689 Views
  • 10 replies
  • 0 kudos

Missing Episode on PikTV

@Amyj episodes 7 & 8 of season 17 of Sister Wives are missing from the on demand. Could these be released please?

jannau by Friendly Neighbour
  • 1726 Views
  • 1 replies
  • 0 kudos

Resolved! power supply for hub is not white and not marked

I found out that the power supply to the Telus hub is not white and does not have any marking on it to identify it as the correct power supply. That's a problem if one has more than one power supply for devices close to each other and one disconnects...

Randolph by Friendly Neighbour
  • 3734 Views
  • 4 replies
  • 0 kudos

Resolved! Cloud based pvr

Wonder if Telus has any plans to use the Arris VIP7802 and enable cloud based pvr like Bell has.https://www.commscope.com/globalassets/digizuite/535351-p360-vip7802-external.pdf

Optik tv availability

Looking for some information on the availability of Optik TV in the Elk Valley BC. Clicked on a plan with internet on the Telus site, entered my address and got a pop up to call a 1 855 #, which I did and after verbally dancing with the artificial ch...

demesne by Neighbour
  • 2255 Views
  • 1 replies
  • 0 kudos
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