Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
hithis started happening march 19 2025, intermittently sites with ipv4 addresses get an icmp message back as type 3 and the packet is dropped. ive run wireshark and watched this. i have pcap of these occurrences. you can also see the issue with trace...
We have been having all kinds of problem with our boxes for the past two weeks. They have stoped controlling the TV and our stereo. We can’t get it to turn on, we have to unplug and plug it back in. It’s locked up while using the guide a couple of ti...
I just found a way to add telus TV to Roku... There is an option if you own an android phone to use what is called "Smart View" which can be added to any smart TV or streaming box like Roku... I have the Telus app on my Samsung phone and to find "Sma...
I am going on a 10 hour flight soon and will have airplane mode on but I plan to connect to the wifi of the plane. Will I be able to watch things on telus tv plus app? Or will it know that I'm no longer in canada?Thanks!
I have a question regarding the MoCA adapter that is part of my new, 3 Gigabit Internet setup. Initially, when the tech came and setup my 3 Gigabit Internet, what they called the HUB was installed in my basement and then hooked up to coax which was t...
The anti-Canadian, Trump supporting Fox news should be removed from the Basic package. I do not want to see it nor be affiliated with its support just because I have the basic package. Remove it now.
Hello, We built a new house and have been trying for get telus to run a line to the property so we can get service. We have been trying for the last few months. We have called, filled the online form and there is no response. How can we get this line...
We recently (2 months) moved from Shaw on the 3Gbp offer. We are experiencing lack of connectivity requiring daily reboots of the router (NH20A, firmware v1.18.02 build04, hwdr ver R01). We have a single booster (R03, software version 2.21.01 build03...
On the call for over an hour on a working day?
I have Telus Internet and cell phone service. I am keeping my cell phone service, but unfortunately the Telus Internet service in my area has degraded so badly that I can no longer keep it. There is no Internet in my entire neighborhood and Telus can...
