Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
My neighbour asked me to use my Telus account and fill in activation codes on the Global and CTV websites. They are using this on their playstation. I didn't realize this meant they would be using my account (that I pay for) to watch TV. I would like...
New TELUS customer with install less than a week ago.:We are unable to view two of our core channels (119 and 121) live. In the guide, the ‘home’ symbol appears with a diagonal line through it. When selected, we see the message “This program can only...
When I change the setting so that items recorded are listed by OLDEST first on PVR by expiry date, the setting reverts to the original newest first, which I don't want. Is it possible to extend the days of storage time beyond the present 45 days? If ...
I can not watch CHEK as I receive the message that I am not connected to my TELUS internet, but I am connected.I have tried resetting the tv box and resetting my password, but nothing has worked..
I am renovating my family room and want to change placement of TV. But the optic cable is too short. Where can I buy a much longer cable about 20 feet
Just rec'd email yesterday from Telus that our community in Calgary SW have until July 25/2023 to complete final phase & bring fibre Optik into home-it is mandatory. Don't want it now-even if free. Had spoken recently to Telus agent & they said don't...
New to Telus.. had my internet installed today. I’ve tried to rename the devices in the Connect app and they keep changing back to a single name on the list. The HOST names are fine but that isn’t what shows up on the list off devices. Makes it quite...
The Succession finale episode is missing fromCrave in English but it’s available in French. It’s also available when I log into Crave separately. No one else is having this problem???
FINALLY telus contractor put in FIBRE....painful to watch!Telus tech put in the latest ONT and it came with the BOOST WIFI6 ...tossed to the side since it has limited function and IS NOT NEEDED for Telus Android TV box. ASUS router Multicasts faster....
The iPhone 3 is from Oman, but the SIM doesn't work. Do I need a particular SIM or is just simply not compatible in Canada? Thank you!
