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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 320 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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Telus TV plus user has no rights

Hello, I recently renewed my service agreement and my TV plan was changed to a grandfathered plan. Ever since then, I have been unable to watch on the Telus TV Plus app. I was told that my grandfathered plan does not support the Telus TV Plus app and...

Is Moca on FAX5000 a 2.5 port?

just upgrade my internet plan to fiber X, but the modem(FXA5000) that Telus provide only has 110gb port which already connected to Fiber box(new nokia black box), rest of 4 ports are gb port. right now either i need a router support 2.5gb which cost ...

Resolved! Recordings Show Asset Expired

Something new over the last week: We've been receiving the following on some recordings:Asset ExpiredYour rental has expired or this program is not included in your subscription. Please repurchase the rental or subscribe tothe content by visiting tel...

grimmt1 by Organizer
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  • 2 replies
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Resolved! Re-mapping at your router

How do I map domain names on my router/modem(T3200m) in the configurations? I want to apply specific ip addresses to websites but I can't find the option to add it on the modem/router settings.

loosing all my recordings

hi,it is the third time when I reboot my optik TV or it reboots on its own I lose all my recordings. Anyone else this happened? Thanks

Core channels 119 & 121 unavailable to view

Hello, I have a two core channels 119 and 121 but I am unable to view our two channels live. I can see the home symbol appears with diagonal line through it. When selected, we see the message. This program can only be viewed on your TELUS home intern...

Crave episodes not uploaded

The latest episode (#4) of “and just like that” came out on Thursday (July 6) but is still not available on Crave!! The other three episodes were released with no issues….what’s going on with this latest episode???

Resolved! New Digital Box

Is the new digital box also serves as cloud PVR? It does not record as I press record. Thanks

xmldba by Organizer
  • 10434 Views
  • 10 replies
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SMTP for Old IP Camera

Hi, I need a SSL only smtp server , like smtp.globetrotter.net that work before on port 25 without ssl or port 465 with ssl With smtp.gmail.com for Telus.net email , I can only make this work with TLS, but my Ip camera not support it, I need ssl only...

ma006 by Organizer
  • 3150 Views
  • 4 replies
  • 0 kudos
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